Senior Product Manager, Lottie
£75-95k
+ Equity.
2 days a week in office (London Bridge, London)
A family's trusted guide to later life care
Be an early applicant
A family's trusted guide to later life care
21-100 employees
Be an early applicant
£75-95k
+ Equity.
2 days a week in office (London Bridge, London)
21-100 employees
Company mission
To elevate later life for everybody.
Role
Who you are
- Ideally of 5+ years experience in product management
- Experienced working in cross-functional product teams
- Curious nature, strong passion for getting to know users and the problems they face, with a determination of finding ways to deliver improvements
- Comfortable operating within a high growth, and at times ambiguous, scale up
- Proactive, with the ability to manage multiple projects at once, and move at pace
- Proficient in data analysis and deriving insights and recommendations, and A/B testing
- Thrives working between lots of different teams
- Demonstrates strong commercial awareness
What the job involves
- We are looking for a Senior Product Manager to join our growing Product team here at Lottie
- Specifically, this role will be responsible for the creation of a new product at Lottie - a marketing & sales operating system for care providers (care home and home care)
- This new product is a critical evolution of how Lottie serves its partner providers and will support them in digitising their day-to-day operations, but will also be how we bridge the gap between care seekers and providers in the future, and ultimately help to improve the quality of care
- This is a vital role for the company’s strategy, you’ll be directly impacting the company’s growth and success
- It will be an exciting and challenging position that stretches across both the Lottie marketplace as well as the existing Found CRM system
- The role requires strategic thinking, creativity, a deep passion understanding our users’ needs and how we can help to solve the problems they face
- Here at Lottie, you’ll be given autonomy in your work from day one, though with guidance and training
- Working across the Lottie marketplace and Found CRM teams to understand existing systems, the benefits and pitfalls of each, to inform what we build next
- Deeply understanding our customers and suppliers through qual and quant analysis - we value user research as well as being data assisted in everything we do
- Owning the strategic product roadmap for this product, and prioritising and planning features accordingly
- Working in a cross-functional product team across the full lifecycle, from ideation, to prototyping, collaborating closely with the wider platform teams and getting features out into production
- Coordinating with other teams such as marketing and account management to facilitate a smooth launch
- A career defining opportunity to lead the creation of a new system
- We’re solving a really human, tangible problem, that many families face at some point
- Meritocratic environment, we have a high degree of autonomy in a role that has potential to grow as the company grows
- We get new products and features launched quickly, we have minimal bureaucracy, and we work in a highly adaptable environment
- Working very closely with most teams across the business,, in a highly collaborative environment
Application process
- 4 stages (incl. a task). Talent Screen > Hiring Manager Interview > Task > Final interview with our Founders. Target time - 2 weeks
- Please note with the volume of applicants there may be a delay in response time. The majority of feedback will be given via email and we try our very best to give specific and constructive feedback where possible
Salary benchmarks
Our take
Choosing a care home is often a hugely daunting, complex, and expensive process, coming at a time that's already stressful enough. What's more, the UK's ageing population is growing at an increasing rate, putting more strain on social care than ever before. The result is that 44% of care seekers often ultimately regret their choice of care home, something that has had increasing attention since the start of the COVID-19 pandemic.
Lottie aims to address this in part by simplifying the process of finding the perfect care home for every individual's specific needs. Its online marketplace gives users all the tools to select and compare the UK's best-performing care homes, taking into account CQC reports, facilities, treatment methods, and location.
Having received investment, Lottie aims to continue its growth to reshape the future of the care industry. It is doing so with a strong emphasis on data and real-time information, collecting datasets that will be vital not just to its business operations, but potentially to the UK government and healthcare policy too.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
50% female employees
48% employee growth in 12 months
Company
Employee endorsements
Autonomy
"Everyone is encouraged and empowered to use their own experiences and ideas to add value to the team in their respective departments. Lottie is very..."
Funding (last 2 of 4 rounds)
Oct 2023
$21m
SERIES A
Jul 2022
$7.9m
SEED
Total funding: $32.9m
Company benefits
- 26 days holiday + Bank holidays
- Flexible working hours
- Everyone owns equity
- Private Medical Insurance
- Cashplan
- Wellness budget
- L&D budget
- A 3-night stay at Unplugged
- 2-weeks Work from anywhere
- 20-weeks full pay for Primary Parental Leave
- 8-weeks full pay for Secondary Parental Leave
- 2-weeks unpaid Carers Leave
- 5-days paid leave for those going through the IVF process
- Workplace Nursery Scheme
- Compassionate Leave
- Employee Assistance Programme
- Access to Mental Health First Aiders
- Quarterly team events
Company values
- Ownership
- Impact
- Nimbleness
- Kindness
Company HQ
Bermondsey, London, UK
Articles
Leadership
Will Donnelly
(Co-Founder & CEO)Prior to Lottie, Will spent 5-years at CBRE, where they advised on £2.5bn of healthcare transactions, supported the NHS during COVID-19, and established themself as a leading global later living expert.
Chris Donnelly
(Co-Founder)Before Lottie, Chris founded and successfully grew Verb into one of the world's most recognised luxury digital agencies with a global client base including Bugatti, Jimmy Choo & Net A Porter.
People progressing
Hannah joined Lottie as the company's first Care Expert (Customer Care) following spells in the charity and tech sectors. Since joining, Hannah has been promoted twice and now manages their own team.
Ruby started as a 4-week Care Expert Intern during University, which was extended. After 1.5 years in the Care Expert team, Ruby moved over to the Marketing team to pursue her career in Social Media!
Diversity, Equity & Inclusion at Lottie
Holly Leckenby Rye (Senior People Manager)
- Fostering an inclusive atmosphere where everyone feels valued and respected
- A wide range of inclusive benefits and policies
- Religious and cultural practices and holidays celebrated
- Job descriptions with inclusive language
- Quarterly anonymous employee engagement surveys
- Bias-free Performance Reviews with quantitive measures in place
- Employee Assistance Programmes
- A diverse social calendar to be inclusive of all employees
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