Principal Account Manager, Amazon

UKI Retail and Consumer Goods

Salary not provided
Expert level
London
Amazon

The largest online retailer and technology provider

Be an early applicant

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Be an early applicant

Salary not provided
Expert level
London

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Role

Who you are

  • Would you like to be part of a team focused on increasing adoption of AWS in complex enterprises? Do you have the business savvy and the technical background necessary to help establish AWS as a key strategic partner?
  • As we embark on the next stage of our growth, we’re seeking ambitious sale people with a proven track record in account management roles and selling complex IT solutions into large enterprises
  • Extensive experience as a quota carrying technology field sales professional with a proven track record of success selling complex cloud solutions to large enterprises
  • Evidenced experience in increasing technology adoption and creating long term transformational account strategies in large, complex accounts
  • Proven experience working with and earning the trust of C-level executives both within IT and other lines of business
  • Demonstratable success in identifying, developing, negotiating, and closing large-scale technology projects to net new Enterprise Customers

Desirable

  • Self-starter, able to work independently and autonomously to build cross functional teams within a matrix organisation and the ability to manage multiple internal stakeholders
  • Experience working in Consumer sectors
  • Demonstrable ability to win and driving successful customer outcomes, often in an ambiguous environment

What the job involves

  • The successful candidate will drive digital transformation through impactful engagements with C-level executives, line of business leaders and technology professionals
  • In this role, you will represent the entire portfolio of AWS across the highest profile commercial organisations in the UK and with the greatest potential to be the next significant, strategic AWS customers
  • AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector
  • The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services
  • Are you ready to take on this unique and high visibility challenge?
  • Drive AWS business growth in a defined territory supporting early engaged accounts; Build and leverage relationships with internal and external stakeholders to further the adoption of AWS services in the market
  • Accelerate customer adoption through well-developed sales strategies and successful go-to-market engagements to achieve customer outcomes
  • Act in a customer obsessed way that delights our customers, enables innovation, underpins transformation and delivers outstanding outcomes
  • Deliver against a combination of agreed quantitative and qualitative goals
  • Develop and work with partners to extend the reach and drive AWS cloud adoption
  • Engage in a way that ensures an outstanding customer experience

Salary benchmarks

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

Insights

Some candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
  • Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
  • Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
  • Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
  • Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
  • Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
  • Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer

Company values

  • Customer obsession rather than competitor focus
  • Passion for invention
  • Commitment to operational excellence
  • Long-term thinking

Company HQ

South Lake Union, Seattle, WA

Founders

Jeff Bezos

(Executive Chairman)

Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.

Andy Jassy

(President & CEO (not founder))

Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.

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