Partnerships Senior Manager, eBay
PSA Integrations
Leading online marketplace
Be an early applicant
Leading online marketplace
1001+ employees
Be an early applicant
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- 7-10 years experience with increasing responsibility as a general manager in an online retail or marketplace environment. Startup experience valued
- Prior experience successfully leading and inspiring diverse teams
- Passion for the Trading Cards category & experience in the space and/or relationships with key industry players
- Experienced at negotiating mutually benefical outcomes with third parties in complex negotiations
- Execution-driven, growth-oriented, ownership mindset to drive performance against agreed critical metrics
- Ability to lead groups of individuals effectively and manage cross-functional coordination
- Influencing & negotiating with external stakeholders
- Bachelor’s degree required, MS/MBA preferred
What the job involves
- The eBay Collectibles Team is looking for a Partnerships Senior Manager to lead our recently announced commercial agreement with PSA - the foremost authority for authentication and grading
- The eBay and PSA partnership was developed to streamline the buying, selling, grading, and storage experiences for collectors
- EBay is searching for a leader to manage this business
- You will work externally with PSA on the partnership roadmap and internally with Product, Marketing, and Merchandising to deliver on business goals with PSA
- Partner Strategy. Develop and implement the annual operating plan for the PSA partnership and shape future initiatives and expansion
- Business Reporting: Dive deep into the business to understand the key levers/drivers and report on the business critical metrics including conversion rate, ASP, top buyer/seller growth, listings growth, lead time, CSAT and more on a weekly, monthly, and quarterly basis
- Responsible for leading WBR, MBR, QBR conversations and documenting your recommendations and next steps on execution
- Marketing: Provide input into return on investment positive marketing onsite and offsite including paid investments and exhibitions (booths as shows). Monitor traffic, conversion, and findings ensuring there is a clear value for every investment that is non-awareness based. Responsible for identifying selection and promotions necessary to support campaigns
- Site Merchandising: Responsible for defining a 52-week calendar outlining key retail moments, and seasonal events where eBays should show up on the homepage and category pages (Ex. Superbowl) - partnering with the merchandising team to develop events that generate relevancy, visibility, and GMV growth
- Grow Selection. Create a selection strategy and work with the partner grow the number of listings on eBay
- Improve Buyer and Seller Trust. Manage eBay's buyer and seller trust metrics through projects that help customers feel more comfortable buying and selling on eBay
- Improve the Customer Experience. Work with consumer insights, sellers, and buyers to identify customer difficulties and then work cross functionally with the product team to improve the buyer and seller experience
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Articles
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
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