Senior Program Manager, Amazon

12 Month FTC, Amazon Logistics Sustainability

Salary not provided
Senior level
London
Amazon

The largest online retailer and technology provider

Open for applications

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Open for applications

Salary not provided
Senior level
London

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Role

Who you are

  • Bachelor's degree
  • Experience defining program requirements and using data and metrics to determine improvements

Desirable

  • MBA
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Experience in complex problem solving, and working in a tight schedule environment

What the job involves

  • As a Program Manager in AMZL (Amazon Logistics) Sustainability, you’ll be responsible for conceptualizing new and disruptive ways to reduce carbon emissions and to improve the sustainability based on our strategy and vision
  • This role is inherently cross-functional, so you'll work closely with operations, tech, finance and deployment teams to identify and implement customer experience, sustainability and cost saving improvements
  • Leads and controls the roadmap of the assigned program. Possesses a broad operations and technical background, and has the ability to “roll up their sleeves” and jump in and drive resolution
  • Comfortable in different roles, sometimes supporting, sometimes leading
  • Is capable of taking accountability and driving planning, resolution and execution
  • Responsible for delivering the key metrics – program performance, program growth, on-time execution and launches
  • Work very closely with Product teams in order to understand product fit with EU marketplaces and/or customer expectations, identify potential benefits for the business, and prioritize projects within roadmap
  • Develop and execute weekly and monthly action plans to deliver programs as per roadmap
  • Create, maintain and disseminate project information to stakeholders and senior management using common knowledge platforms
  • Drive best practices with a focus on outcomes for our customers. You will identify initiatives that will continue to optimize our highly customer focused operational teams
  • Remain flexible to changing priorities, open to new ideas and multitasking

Salary benchmarks

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

Steph headshot

Steph

Company Specialist

Insights

Some candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
  • Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
  • Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
  • Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
  • Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
  • Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
  • Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer

Company values

  • Customer obsession rather than competitor focus
  • Passion for invention
  • Commitment to operational excellence
  • Long-term thinking

Company HQ

South Lake Union, Seattle, WA

Leadership

Jeff Bezos

(Founder & Executive Chairman)

Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.

Andy Jassy

(President & CEO)

Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.

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