IT Technician, DAZN

$50-60k

Windows
JIRA
Confluence
Junior, Mid and Senior level
New York
DAZN

Live sports streaming service

Open for applications

DAZN

Live sports streaming service

1001+ employees

B2CEntertainmentDigital Media

Open for applications

$50-60k

Windows
JIRA
Confluence
Junior, Mid and Senior level
New York

1001+ employees

B2CEntertainmentDigital Media

Company mission

DAZN's mission is to connect fans to the sports they love, their way.

Role

Who you are

  • We are looking for someone who is willing to get involved and grow with the role
  • Desktop Support 1st and 2nd line
  • You’ll have a can-do attitude, happy to get stuck in regardless of the task
  • Strong information technology background with demonstrable experience providing direct user-facing support
  • Happy to work autonomously and able to work independently as well as part of global team
  • Experience with MAC and Windows devices
  • Networking
  • Knowledge of Teams enabled video conferencing
  • MS Teams
  • Microsoft 365
  • Jira and Confluence
  • Good working knowledge of ITIL
  • Basic networking experience
  • Day-to-day experience working with ticketing systems

What the job involves

  • As an IT Technician at DAZN, your day-to-day activities will include employee onboarding and offboarding, managing and maintaining the office endpoints including video conferencing, support of office tech and AV systems and supporting the wider global team in the delivery of projects
  • You will also provide remote support for our satellite offices in the US and Canada
  • Oversee the day-to-day IT operations of your site, ensuring office standards set out in our Global Technology Blueprint
  • Executive and VIP support
  • Fulfilment of employee service requests
  • Setting up workstations with necessary equipment e.g. monitors and peripherals
  • Support our Central TechOps teams with remote hands activities, projects and general 1st line support
  • Ensure security and privacy of networks and computer systems
  • Update knowledge base and provide training and guidance when needed
  • Manage and maintain stock levels according to the needs of the site
  • Installation of hardware and software, working along with the business to gather requirements
  • Perform troubleshooting to diagnose issues and carryout appropriate remediation
  • Maintain records/logs of repairs and fixes and maintenance schedules

Our take

DAZN is a sports streaming subscription service providing full coverage of every game in a league, with commentary from the home country it’s being shown in.

Referred to as the "Netflix of sport", DAZN has pursued an aggressive strategy of buying up popular, undervalued sports rights and launched quickly into new markets since launching in 2016. This has meant they were able to monopolise the television rights for combat sports like boxing and NFL. They now stream nearly 1 billion hours of live sport every year.

The company is also boosted by its sizeable B2B activities, which includes providing streaming and data to other sports broadcasters, betting firms and publishers. DAZN also owns Goal.com, a football website with 100 million users, and Opta, a well-known sports analytics company.

Freddie headshot

Freddie

Company Specialist

Insights

Some candidates hear
back within 2 weeks

3% employee growth in 12 months

Company

Company benefits

  • 25 days’ annual leave (increasing by 3 days after 3 years)
  • Nnual performance-related bonus
  • Private medical insurance
  • Life assurance
  • Pension contributions up to 5%
  • Free access for you and one other to our workplace mental health platform app (Unmind)
  • Learning and development resources
  • Opportunity for flexible working
  • Internal speaker series and events

Company values

  • AMBITIOUS - Everyone here wants to make a big impact at a personal, company and customer level
  • INVENTIVE - Pushing boundaries, never settling, always restless, always wanting more for our customers
  • PASSIONATE - This means showing commitment and pride in what we do every day
  • BRAVE - You need to get stuck in. Bring initiative but don’t be afraid of asking for help
  • SUPPORTIVE - We look out for each other and strive for inclusion and diversity in all we do

Company HQ

Hammersmith, London, UK

Leadership

James Rushton

(Co-founder)

He held leadership positions at Perform group for over 16 years

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 23 more jobs at DAZN