Manager of Data Science, Sprout Social
Artificial Intelligence
$205-240k
+ Restricted stock units. Salary varies depending on location of applicant
All-in-one social media management platform
Be an early applicant
All-in-one social media management platform
1001+ employees
Be an early applicant
$205-240k
+ Restricted stock units. Salary varies depending on location of applicant
1001+ employees
Company mission
To help organizations of all sizes become better marketers and create the world’s most beloved brands.
Role
Who you are
- We’re looking for an experienced and passionate Data Science and AI leader to build exceptional AI products with us, to coach and mentor our growing AI team, and to help shape the future of AI at Sprout
- If you are excited about building and leading high performance teams, passionate about growing others, and motivated to make an impact at Sprout through AI, we’d love to talk with you!
- 5+ years of progressive experience in the Data Science/AI/ML space
- 2+ years as a manager of data science and/or engineering team and working in cross-functional teams to deploy production-level data products
- Demonstrated experience developing and scaling high-performance teams through hiring and coaching of data scientists and engineers
- Deep proficiency of the end-to-end ML lifecycle and applying that to a broad range of ML problem spaces
- Proficient with model services, deployment technologies, ML-Ops practices, and cloud services (e.g, GCP, AWS, and Azure)
Desirable
- Experience with generative AI and working in a broad range of ML problem spaces, including classification, regression, time-series, recommendation systems, anomaly detection, and/or natural language processing
- Experience leveraging the Python data science stack for model development and deployment
- Experience partnering with product and design to articulate and execute an AI roadmap
- Familiar with software engineering best practices and managing software engineers
What the job involves
- Sprout Social is looking for a Manager, Data Science to join its AI team
- Lead a team of data scientists and software engineers responsible for the end-to-end development and deployment of new generative AI product features
- Partner with product managers, designers, and engineers from other teams to deliver new capabilities to our customers and define opportunities for applying data science to our products
- Act as a player-coach, simultaneously working to deliver new data products while overseeing and guiding the work of data scientists and engineers, helping direct and support their professional development
- Contributing to shaping our long-term roadmap
- Empower team growth by upholding our standards and fostering a culture of excellence and collaboration
- Stay current with the latest AI and ML research, identifying opportunities to integrate innovative solutions into Sprout's AI capabilities
- Within 1 month, you’ll plant your roots, including:
- Complete Sprout’s New Hire training program alongside other new Sprout team members
- Learn about our AI products
- Learn about our team’s data science and engineering best practices
- Become familiar with our existing services and available data
- Begin meeting with stakeholders to define existing problem spaces and needs
- Get to know the team and start forming your opinions on strengths and opportunities
- Within 3 months, you’ll start hitting your stride by:
- Identify top priorities for the team, both in terms of product and team operations
- Continue learning about Sprout’s products and customers to inform a potential roadmap of data-products
- Participate in Sprout’s Engineering Manager training program
- Within 6 months, you’ll be making a clear impact through:
- Contribute to our longer-term roadmap of data projects and ML models
- Define AI and engineering best practices
- Drive the team operational excellence and improve internal processes and ways of working
- Take ownership of team’s success and development growth
- Within 12 months, you’ll make this role your own by:
- Elevate the team performance, technical excellence and impact through improved processes, higher quality products, and growing talents in the team
- Continue to contribute to our AI roadmap
- Continue to partner with product and design
- Continue to build relationships with other department leaders
- Expand your skills by learning from other leaders at Sprout
- Surprise us! Use your unique ideas and abilities to change your team in beneficial ways that we haven’t even considered yet
- Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager
Application process
- Even if your background doesn’t match the exact requirements, we encourage you to apply and share any relevant skills in a cover letter
Our take
Engagement tools for social media are proving increasingly vital with the rise of social commerce, and brands need to keep a careful eye on customer satisfaction and interaction if the company is to net a profit from this market. Sprout Social is a social media management platform for brands and agencies of all sizes, allowing users to post, manage engagement, and access analytics on a single hub.
With plenty of big-name customers, including Unicef, Chipotle, and Subaru, Sprout Social has developed a trusted and effective brand of its own. It dodged direct competition with social engagement platform Hootsuite by expressly prioritizing its customer service tools, where Sprout Social appears to be generally recognized as superior.
To double down on serving the social commerce market, and carve out a distinctive niche ahead of this eCommerce trend’s anticipated success, Sprout Social has integrated with platforms such as Shopify and Facebook Shops. It is also a member of the TikTok marketing partner program, and has continued to receive accolades for its software.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 5 rounds)
Dec 2018
$40.5m
SERIES D
Feb 2016
$42m
SERIES C
Total funding: $101.5m
Company benefits
- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
Company values
- Care Deeply
- Embrace Accountability
- Champion Diversity, Equity & Inclusion
- Promote Open, Authentic Communication
- Seek Simplicity
- Solve Hard Problems
- Celebrate Change
Company HQ
Chicago Loop, Chicago, IL
Articles
Leadership
Justyn Howard
(CEO)They were Senior Account Executive at New Horizons, and worked in Learn.com's Executive Account Sales department.
Aaron Rankin
(CTO)They have a Master's in Information Systems Management from Carnegie Mellon and were an IT Architect at IBM. They were also a Software Engineer at Endeca, and they are currently an investor with Rankin Family Ventures.
Peter Soung
(Head of Growth)They studied Computer Science at Penn State before working at IBM as a Software Engineer. They also worked as a Sales Engineer at companies such as Endeca.
Salary benchmarks
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Diversity & Inclusion at Sprout Social
Cassandra Blackburn (Director, Diversity, Equity and Inclusion)
- At Sprout Social, we’re committed to building a diverse team, fostering an inclusive culture and investing in equity across our organization. By prioritizing equity, defined as system-level change, we ensure that our practices support a diverse and inclusive environment.
- Monthly DEI Guild meetings: DEI Guild meetings provide a space for our team to learn about different cultures, identities and societal challenges that underrepresented groups face. Recent meetings have explored the US criminal justice system, understanding intersectionality and unsung heroes of Black America
- Resource groups: Members of our resource groups are people who share a common purpose, interest or background. Resource groups provide the space for team members to connect, exercise leadership skills and contribute to our ongoing DEI initiatives
- Training & development: To ensure our hiring and management practices are equitable, all new hires receive an introduction to DEI and unconscious bias training in their first month at Sprout. Our learning and development program, Grow@Sprout, contains courses for continued DEI learning and small groups meet monthly to extend discussions from previous DEI Guild meetings
- Community engagement: Team Sprout engages in the community in a number of ways, including partnering with organizations that serve the priority identity groups of our DEI initiatives and leading internal initiatives like our annual Philanthropy Week, Technology Giving Program and our volunteering program, Sprout Serves
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