Product Operations Analyst, Alloy

$122-165.6k

Midpoint base salary of $144,000. + Equity awards in the form of stock options (ISOs).

JIRA
Mid level
New York

2+ days a week in office

Alloy

Identity verification for financial institutions.

Be an early applicant

Alloy

Identity verification for financial institutions.

201-500 employees

FintechB2BSecuritySaaSIdentity

Be an early applicant

$122-165.6k

Midpoint base salary of $144,000. + Equity awards in the form of stock options (ISOs).

JIRA
Mid level
New York

2+ days a week in office

201-500 employees

FintechB2BSecuritySaaSIdentity

Company mission

We’re your unified platform for fraud management, identity decisions, and regulatory compliance.

Role

Who you are

  • This is a great role for someone who loves variety, working cross-functionally, and using a blend of people skills and technical abilities to get a job done
  • We're a lean team, so your impact will be felt immediately with opportunities to grow as the company continues to scale. If this all sounds like a good fit for you, come join our team!
  • Can build systems and processes to facilitate internal operations
  • Enjoys being scrappy and moving fast, while continuing to iterate for continual improvement
  • Is a great communicator and relationship builder
  • Cares about culture and will be a key influencer in building a high-performing team
  • 3+ years of relevant project management or analyst experience with a demonstrated track record of accomplishing goals and meeting deadlines
  • Proven problem solving, analytical, and organizational skills
  • Experience working in a technology organization, preferably software and product development, and the ability to work with product and engineering leaders and SMEs
  • Exceptional communication and interpersonal skills, ability to engage with technical and non-technical audiences
  • Experience working in a highly cross-functional environment

Desirable

  • Experience with Jira, Pendo, or other engineering or product tooling
  • Experience building metrics reporting capabilities for product & engineering teams

What the job involves

  • We’re seeking out a scrappy, metrics-driven product operations analyst to help supercharge Product & Engineering Operations!
  • This role will report to the Senior Technical Chief of Staff and work closely with the CPO, CTO, and P&E leaders
  • The Product Operations Analyst will be critical in building out the processes and insights that help us to drive efficiency and build a world class product
  • The Product Operations Analyst will support all things P&E operations, working both tactically and strategically to make sure everything runs smoothly, while driving improvements in the way we work
  • You will partner with leaders and teams throughout the whole organization
  • Improve, manage and socialize our processes for feature requests, bugs and product work
  • Build internal reporting capabilities to create leadership-level visibility into product performance, internal efficiency, and operations
  • Plan and manage recurring team rituals, including offsites, All Hands, Hackathons, etc. Drive iteration on the agenda and goals with feedback from across the organization
  • Work cross-functionally with partners in Finance, Revenue, Marketing, & Professional Services to support various operational needs and build relationships
  • Assist in building a brand new Product Operations function at Alloy, helping set the strategy, culture, and internal storytelling of the way we work

Our take

In recent years, there has been an enormous shift towards online banking, a trend that’s unlikely to turn around with surveys showing that more than half of US banking customers don’t intend to return to branches in person. The rise in digital onboarding has aroused concern about both the speed and labour of ID verification, as well as fraud potential. Alloy was built to help connect banks and fintech companies to more sources of KYC, AML and other compliance data.

The company's single API identity verification platform allows financial institutions to secure against the risk of fraud and misjudged risk decisions when onboarding new customers online. Alloy also helps to improve customer conversion through the compliance funnel and speed up previously manual back-office processes.

The company serves the burgeoning fintech market, a lucrative market with a 25% annual growth rate and already has notable clients in the form of Radius Bank and Aspiration. Alloy's main competition in the future will likely come from financial institutions themselves, who will have to decide on buying the company's solution or building their own in-house. Regardless, Alloy's global expansion efforts have created substantial growth opportunity.

Freddie headshot

Freddie

Company Specialist

Insights

Led by a woman
Top investors

Few candidates hear
back within 2 weeks

50% female employees

-3% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Sep 2022

$52m

LATE VC

Sep 2021

$100m

SERIES C

Total funding: $207.8m

Company benefits

  • 16 weeks of parental leave
  • Premium medical, dental, vision, HSA, and FSA programs
  • 401k with matching and immediate vesting & eligibility
  • Commuter, health & wellness benefits
  • $1,000 annual Learning and Development stipend
  • Memorable team events and retreats
  • Work from home opportunities
  • Unlimited PTO

Company values

  • Be Bold - Big challenges are what get us out of bed in the morning. We move mountains to innovate and solve problems with relentless energy and drive.
  • Collaborate - Teamwork is paramount. We value it for the benefit of our peers and for the company as a whole.
  • Get Scrappy - Creative thinking and determination will outmatch unlimited resources. It doesn’t matter what’s in the way—we’re ready to tackle tasks head on.
  • Celebrate Differences - We leverage our individuality to enhance our ability as a team. An environment where everyone can do their best work and be their best selves results in smarter decisions and better performance.

Company HQ

Greenwich Village, New York, NY

Leadership

Tommy Nicholas

(Co-Founder & CEO)

Founder of The City Swig. Software Developer of SHOCKOE.COM. Owner of Web/Mobile Freelancing. Most recently was Head of Product at Knox Payments.

Laura Spiekerman

(Co-Founder)

Studied Political Science at Columbia. Early career as a Paralegal at Clayman & Rosenberg. Went on to become Director of Marketing at Kopo Kopo. Research/Investments Analyst at Imprint Capital Advisors. Became Head of Business Development & Strategic Partnerships at Knox Payments.

Charles Hearn

(Co-Founder & CTO)

Studied Computer Science at University of Virginia. Independent Researcher at UVA Researcher for over a year. Mobile Lead & General Developer at The City Swig. Became Program Manager at Microsoft. Recently Lead Project Engineer at Knox Payments.

Salary benchmarks

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Diversity, Equity & Inclusion at Alloy

Faria Chaudhry (Senior Technical Recruiter)

  • We want to create an inclusive workplace and build a team in which people from all backgrounds can bring their whole or best selves to work, share their voice, find a sense of belonging, and have equitable opportunities to thrive at Alloy.

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