Senior Solutions Architect, Amazon
eero
$138.2-239k
The largest online retailer and technology provider
Be an early applicant
The largest online retailer and technology provider
1001+ employees
Be an early applicant
$138.2-239k
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- This is an opportunity for an individual who loves to dive deep into wifi and networking technology, can build trust with stakeholders, can influence decision-making, and solve business goals with technical solutions
- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- In depth knowledge of wifi and networking protocols
- Experience in designing, deploying and troubleshooting wired and wireless networks
Desirable
- Experience working as a Solutions Architect or Sales engineer in the networking field
- Industry level certification focusing on wireless networking (CWAP or similar)
- Proficiency with wireless packet capture tools like Wireshark, omnipeek, and Ekahau
- Proficiency with pre and post deployment site survey tools like Ekahau
- Proficiency with wireless speed and performance testing tools like iPerf and IxChariot
- Comfortable in at least one scripting language and using APIs to automate workflows
- Demonstrate ability to handle multiple, competing priorities in a fast-paced environment
- Analytical – able to self-serve from existing data sources and collect new data from any source as required
What the job involves
- Eero is looking for a Senior Solutions Architect to represent all aspects of the eero solution and integration process to B2B customers
- A Sr Solutions Architect at eero brings the right mix of communication and technical skills to build strong professional relationships with the customers and stakeholders along with building compelling networking solutions that solve customers' business objectives
- You will work with the Business Development (BD) team to meet customers, discover opportunities to solve business objectives through eero solutions, provide designs & proposals, demonstrate technical solutions and back office integrations, manage proof of concept, and ultimately drive growth of the business
- You will work closely with the Product and Engineering teams to share insights about customer needs and market trends to strategize on the roadmap
- You will get involved early into the product development cycle to learn about the product, test it in lab environments and develop sales and customer enablement material
- In this role you will be traveling to customer sites to work in person and help design and deploy eero solutions
- Be flexible to travel 25 to 40% of the time (mostly within USA) which will be driven by customer engagements
- Dive deep into eero solution and its differentiators with customers and partners. Be ready to discuss the latest wifi and wired networking technologies, APIs, cloud architecture and more
- Run Proof Of Concept to demonstrate all the functionalities of the eero solution
- Work with product and engineering teams to help build roadmap and new products
- Write white papers and tech notes highlighting eero’s best features and technologies
- Test eero against competitors and put together a comprehensive “How to Test eero” guide for prospective partners outlining the best in-field and lab testing techniques
- Build integration between eero tools and customer’s service management systems
- Build API scripts to help customers automate their deployment and monitoring of the eeros
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist
Insights
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
- Amazon Care's virtual services are available in all 50 states, and in-person care is active in Seattle, Washington, D.C., Arlington, Baltimore, Boston, Dallas, Austin, and Los Angeles, with 20+ more markets coming online in 2022 alone
- 20 weeks of paid leave to birthing mothers and six weeks for parents who adopt
Company values
- Customer obsession rather than competitor focus
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Company HQ
South Lake Union, Seattle, WA
Articles
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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