Business Development Manager, Relay

Pitstops, North/Midlands

Salary not provided

+Uncapped commission

Junior and Mid level
London

More information about location

2-5 days a week in office

Relay

Enabling retailers to supercharge their e-commerce growth

Be an early applicant

Relay

Enabling retailers to supercharge their e-commerce growth

21-100 employees

RetailB2BDeliveryeCommerce

Be an early applicant

Salary not provided

+Uncapped commission

Junior and Mid level
London

More information about location

2-5 days a week in office

21-100 employees

RetailB2BDeliveryeCommerce

Company mission

Realising the most efficient delivery network to create the most compelling experience for clients, consumers and relayers.

Role

Who you are

  • 2-3 years experience in sales, preferably with a high volume of accounts
  • Travel around the North of the UK/Midlands for new city launches
  • UK driving licence + car required
  • Strong verbal and communication skills and excellent negotiation skills
  • You hustle and never take no for an answer
  • You easily build relationships with potential customers/clients
  • Ability to work independently and as part of a team
  • Proven ability to work in a fast-paced environment
  • A degree in Business, Marketing, or a related field is preferred but not required
  • Previous experience in a startup is a plus
  • Comfortable with significant travel

What the job involves

  • As a rapidly growing, operationally complex company, we’re looking for a Business Development Manager to help drive our pitstop growth by identifying and qualifying potential leads, building strong relationships with prospects and successfully converting them into our portfolio
  • A Relay pitstop is essentially a community-based access to point for couriers to collect and return deliveries
  • End-to-end sales role from prospecting to outreach to signing and getting pitstops ready to go live
  • Identify potential leads through field sales and cold calling across London
  • Manage leads through the sales pipeline by identifying key decision makers, setting appointments, following up on leads and tracking progress towards meeting sales goals
  • Work hand in hand with the activation team to ensure smooth onboarding
  • Collaborate with the rest of the team to develop strategies for reaching sales targets and activation
  • Be on top of competitive products and pricing including the latest industry trends
  • Collate feedback from the field to help our product and research team understand better pitstops needs & improve our value proposition

Salary benchmarks

Our take

In recent years, e-commerce has grown considerably. Despite this, the retail sector is still in the early innings of digital disruption in the US and the UK (especially when compared to more digitally mature markets such as China).

Relay enables e-commerce through re-wiring the critical delivery infrastructure to address the growth of e-commerce in the UK. Not only do they enable orders of magnitude better delivery in speed and cost for retailers and consumers, but they are also doubling down on making sure their ecosystem of delivery drivers and the planet benefit.

Relay are early stage, and backed by founders who both have considerable experience at delivery service company, Stuart. With this expertise and solving a problem within a growing market, the company are well set make a difference to how retailers provide online delivery.

Freddie headshot

Freddie

Company Specialist

Insights

Strong hiring activity
Led by a woman

Few candidates hear
back within 2 weeks

43% female employees

Company

Funding (1 round)

Nov 2023

$10m

SEED

Total funding: $10m

Company benefits

  • Hybrid remote work (3 days/week in the office)
  • Cool co-working office in the heart of Shoreditch
  • Competitive equity and compensation package, and culture of recognition
  • 25 Days Holiday (plus bank holidays)
  • Monthly social events - from Crystal Maze escape rooms to pottery painting and life-size Monopoly! We also have an annual off-site where we all get together in person to celebrate our wins and plan for more success in a relaxed environment.
  • Unlimited free snacks and drinks in the office (all the Dash water you can drink, a whole cupboard full of nibbles, plus we have wonderful coffee machines!)
  • Contributory pension
  • Perks At Work discount scheme - online shopping discounts, cheap cinema tickets, money off holidays and so much more!
  • Free membership of the gym in our co-working space

Company values

  • “Who?”: Relayer Obsession. Start with understanding the customer i.e., the “Relayer”. We’re constantly striving to learn about the Relayer and to improve their experience.
  • “Why?”: Understanding of value being created. Seek to understand and articulate the “why” behind everything they do in order to provide measurable value. They connect their actions and decisions to their impact on the Relayer. They encourage peers to do the same.
  • “How”: Taking tiny steps forward. Focus on their objectives and constantly take steps towards reaching them. They keep moving forward despite setbacks. They deliver quality work in a timely fashion.

Company HQ

Old Street, London, UK

Leadership

Previously worked at Stuart, becoming Commercial Director in 2018. They are also on the Board of Advisors at HYPER CRUNCH and is a Member of Pavilion.

Worked at Stuart for over five years, first as Head of Operations and later becoming General Manager.

Diversity, Equity & Inclusion at Relay

  • We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know, our ears (and inboxes) are always open.

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