District Onboarding Manager, ClassDojo

Contract

Salary not provided

Hourly pay range (USD): $35 and $55

Excel
Google Sheets
Salesforce
Asana
Notion
Smartsheet
Junior and Mid level
Remote from US
ClassDojo

Communication app for primary schools

Open for applications

ClassDojo

Communication app for primary schools

201-500 employees

B2CB2BEducationCommunicationSaaSCommunity

Open for applications

Salary not provided

Hourly pay range (USD): $35 and $55

Excel
Google Sheets
Salesforce
Asana
Notion
Smartsheet
Junior and Mid level
Remote from US

201-500 employees

B2CB2BEducationCommunicationSaaSCommunity

Company mission

To give every kid on Earth an education they love by enabling teachers to build students' confidence, encouraging them to become lifelong learners.

Role

Who you are

  • You’re comfortable managing a portfolio of ~30 projects during a short span of time (May 1, 2025-October 31, 2025)
  • 2+ years of project management experience in a SaaS environment
  • Proven ability to independently manage a high volume of projects on tight deadlines with a high level of organization and accuracy
  • Strong written and verbal communication skills
  • High empathy and emotional intelligence: ability to understand customer goals and find workable solutions to their needs
  • Experience working on cross functional projects with multiple internal stakeholders
  • Experience in edtech, working with K-12 schools and districts, and/or working on products for kids or educators
  • Ability to learn new technology and products quickly
  • Familiarity with using organization tools such as: Asana, Smartsheet, Salesforce, Google Sheets/Excel, Notion

Desirable

  • Project management certifications (e.g., Six Sigma/Lean, PMP, PPM, CSPO, CSM, SAFe)
  • Experience in high growth organizations
  • Experience working in a customer-facing capacity with K-12 district leaders and/or working directly in a district setting

What the job involves

  • As a District Onboarding Manager on the Success and Implementation team, your goal is to deliver projects on time, error-free, and in alignment with our district partners’ vision
  • As district partners sign on to work with ClassDojo, you’ll be the first point of contact with district leaders to help them bring ClassDojo at scale across all of their schools
  • As an onboarding manager you understand how to take high level district goals, time frames, and distinct needs and translate them into project timelines, professional development recommendations, and communication plans to support mid-size and large districts
  • You track progress utilizing a combination of timelines and data to determine next steps and intervention plans to ensure a smooth roll-out and set the stage for high levels of product adoption
  • You are reliable, highly detail oriented, an excellent communicator, and know how to keep the trains running on schedule across teams
  • You’ll work with our district partners who have the largest bulk of onboardings and roll-outs before the start of the new school year (~August)
  • This is a ~40-hr/wk contractor position, with a start date in May 2025 with the potential to convert to full-time depending on performance and company needs
  • Oversee and project manage the district onboarding process
  • Ensure district projects are on track by collaborating cross-functionally with other stakeholders such as our technical implementation leads, training team, account executives, product, and support
  • Facilitate kickoff calls with new and returning district partners to deeply understand their goals, timelines, and stakeholders
  • Create an internal and external project plan that aligns to customer goals
  • Create a professional development plan and roll-out strategy that will drive towards high adoption and implementation milestones
  • Own all external and internal communication: project status updates, proactively identifying risks and issues, escalating early and often with all project team members and executive stakeholders as needed
  • Understand ClassDojo’s products and services and strategically educate and guide customers to get the most out of their experience with ClassDojo
  • Work with the broader success and implementation team to continuously build and iterate on efficient systems and processes

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Insights

Top investors

38% employee growth in 12 months

Company

Company benefits

  • Work from home opportunities

Funding (last 2 of 7 rounds)

Jul 2022

$125m

SERIES D

Sep 2021

$125m

SERIES D

Total funding: $346.1m

Our take

ClassDojo started as a classroom management tool, which teachers can use to reward and influence good conduct at school. Beyond this, it has grown into a communication platform for teachers, students and their families, used by 95% of schools in the US, with a total of over 51 million users worldwide.

ClassDojo has had an interesting journey since its 2011 launch, growing steadily but struggling to turn a profit for almost a decade. However, the launch of its monetized communication app and tripled revenue as online learning became the norm during the pandemic propelled ClassDojo to success.

This success has led to significant venture capital investment, which is intended to evolve the company once more, from a communication app into an extracurricular learning platform and creative space for current ClassDojo users. The size and loyalty of ClassDojo’s user base, as well as the company’s sure-footed survival and growth over the last decade led to the company acquiring Y Combinator graduates Prendea in 2022, expanding its operations into Latin America and solidifying a promising future for the company.

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Kirsty

Company Specialist at Welcome to the Jungle