Sales Operations Manager, Snowflake

• You thrive in the driver’s seat of complex, cross functional projects and have a deep understanding across the sales systems and tools that support go-to-market teams–including Salesforce CRM, CPQ, DocuSign CLM and other connected applications (i.e. Snowflake, Workday, etc.)
• Minimum 8 years total professional experience with 5+ years working with sales operations, sales systems, process, and tools
• Expertise in Salesforce CRM, CPQ, CLM and connected applications with hands on experience implementing solutions and system integrations
• Experience reviewing and procuring tools to support business needs
• Experienced in SFDC release management and deployment activities
• Ability to translate business objective and requirements to an agile development team
• Ability to gather and use data to inform decision making and persuade others. Must work effectively in an unstructured environment requiring new perspectives and creative approaches
• Must possess business acumen, analytical, troubleshooting, problem-solving, and project management skills
• Exceptional interpersonal skills with demonstrated ability to present technical content to general audiences and develop trusted relationships across stakeholders
• Understanding of core business processes in a B2B technology environment; sales, marketing, product development, customer support and success, professional services
• Undergraduate degree required, MBA a plus

• Snowflake’s Sales Operations organization is actively seeking a Sales Operations Manager - Sales Systems and Process to join our Quote to Cash team
• In this role you will be responsible for managing projects to create efficient sales processes and identify opportunities to help scale the business
• This includes working with Sales and cross-functional teams to build or improve workflows, implement new tools, and drive sales and operational productivity, while ensuring compliance
• You will collaborate with Snowflake’s executive team and functional leaders to evaluate, scope and prioritize Sales, Sales Support and Sales Operations systems, process and tools initiatives
• You will identify the operational challenges and capabilities needed to execute
• You will be responsible for framing the problems, setting the strategies, and organizing cross functional teams to successfully build new capabilities
• In this role you will have a significant opportunity to impact the growth, direction and future of Snowflake
• As a builder at heart, you have an appreciation for the operational components needed in order to build a world-class SaaS company
• Identify opportunities and provide recommendations to improve and automate Sales, Sales Support and Sales Operations Quote to Cash systems and processes
• Act as liaison between teams to vet and translate business objectives and needs into sales systems & tool requirements
• Work closely with business partners to develop clear requirements, MVP, business justification, and business outcomes to help assess risks and determine buy vs. build opportunities
• Work with cross-functional teams to prioritize new feature requests based on their impact to the business
• Partner closely with the IT Team to ensure projects are scoped, implemented and delivered under committed timelines
• Own projects end to end from requirements gathering to testing and deployment
• Create and maintain key documentation such as BRDs, process flows, use cases, and test scripts
• Act as subject matter expert for sales systems, data, and processes
• Monitor industry trends to ensure Snowflake’s sales systems and tools are current with industry standards and best practices

• Comprehensive health insurance plans
• Health savings accounts
• Robust retirement plans
• Life and disability insurance
• Weekly online lunch and learns
• Virtual workout classes
• Ergonomic work-from-home equipment
• On-demand mental health and wellness programs
• Fertility benefits and family planning resources
• Generous time-off and various leave plans
• Onsite and Remote Work
• Employee discounts and pre-tax selections
• New hire equity + Employee Stock Purchase Plan (ESPP)
• Quarterly bonus or commission program

Total funding: $1.4bn

Developed as a fresh alternative to the archaic systems of data governance and information silos, Snowflake is a frictionless cloud data platform that removes the barriers preventing organizations of all sizes from unleashing the true value of their data.