Senior Product Manager, Included Health
Longitudinal Care
$130.2-232.4k
Plus equity
Digital healthcare provider
Job no longer available
Digital healthcare provider
1001+ employees
Job no longer available
$130.2-232.4k
Plus equity
1001+ employees
Company mission
To raise the standard of healthcare for everyone, everywhere.
Role
Who you are
- The ideal candidate is an experienced product manager that knows how to blend the human touch and technology into exceptional experiences that scale, and is excited to bring that experience to healthcare
- Experience leading zero to one product development, as well as improving existing experiences, is a must
- A passion for working closely with a diverse team of cross-functional partners who are experts in their domains is critical
- 5+ years of experience as a Product Manager, with a strong track record of delivering high-impact products throughout the lifecycle
- 5+ years experience working with engineering, design, data science, and cross-functional partners and domain experts to develop software products and technologies
- You have successfully led conception and launch of new products to a large number of users, and driven continuous improvement in product experiences using feedback and data
- You are exceptional at blending technology and human service into product experiences that scale, and designing experiences and the tools or solutions that enable them
- You have a strong point of view about what makes products great, informed by hands-on study of your product area, product sense, and understanding of the business
- You excel in highly collaborative environments and projects and have a strong track record of building trust with stakeholders. You are a quick study and active listener
- You embrace ambiguity and enjoy breaking down complex opportunities into elegant solutions
- You have deep empathy for end users, and keep them and their needs at the center of the product
- You have strong analytical skills, critical thinking, and experience defining and measuring product goals and metrics
- You are a clear communicator with excellent written, verbal communication, and presentation skills
- You believe that the way that people receive healthcare can and should be better, and will bring passion and optimism to the work you do
What the job involves
- On the Treat team, we are looking for a Senior Product Manager to lead the way in designing the future of Longitudinal Care at Included Health
- This includes the products and experiences that seek to proactively care for a member over time, as well as the tools and platform that enable that
- This Senior Product Manager is forward-looking and optimistic in seeing opportunities for the products they lead; is excited to innovate in how care is experienced and delivered; and will have strong product fundamentals to get the job done
- Develop and execute a vision, strategy, and roadmap for the next generation of longitudinal care at Included Health. This includes a portfolio of existing clinical care offerings as well as development of new products
- Work cross-functionally with design, engineering, data science, clinical, care, and general managers, and additional cross-functional partners to define and deliver member-centric, outcomes-oriented experiences that scale
- Lead end-to-end product development for your area, including ideation, research, design, requirements definition, metrics specification, development, launch and iteration to craft quality product experiences and the delivery tools that enable them
- Partner to define, implement, and rigorously monitor metrics and feedback cycles that quantify and describe the performance of the product areas you lead
Otta's take
Theo Margolius
COO of Otta
As the name suggests, Included Health is on a mission to raise the standard of healthcare for everyone, offering inclusive, integrated virtual care and navigation.
It differentiates itself from competitors with its emphasis on improving health outcomes and challenges faced by communities including LGBTQ+ and BIPOC. The negative healthcare experiences faced by these marginalised groups means they often avoid care at a rate that is around 3x greater than the border US population, putting their health at risk.
With healthcare still fragmented and focused on one-size-fits-all solutions, Included Health is disrupting the market by using technology to match patients quickly with the best care, no matter where they live. It currently counts retail behemoths Walmart and Home Depot as customers.
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2020
$175m
GROWTH EQUITY VC
May 2018
$66m
SERIES D
Total funding: $347m
Company benefits
- Comprehensive medical, dental and vision plans
- All employee spouses and children can access Included Health services at no cost
- For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees
Company values
- We put the member first - Members are the center of our universe. We take the member’s call, hanging up on the boss if we need to. We work together to achieve health outcomes and member moments worth celebrating. We advocate for a healthcare system that works for everyone
- We're here for outcomes - We know that effort is not a substitute for impact. We reward problem solving, removing obstacles and getting it done with integrity. We take accountability for our outcomes, good or bad
- We seek diverse perspective - Diverse voices make a meeting. We walk away from the echo chamber. We create space for different points of view and bring data to inform our thinking. We speak with candor, debate with respect, listen to feedback and follow through with action
- We value change - We know change is our opportunity and adaptation is our super power. We move towards gray spaces, understanding that we may not get it right the first time. We manage ambiguity and are always ready to take on new challenges. We are lifelong learners
- We lead the way - We ask ourselves every day, “is there a better way?” We work together to spark innovation, break down barriers and make wise bets. We encourage unconventional thinking that inspires and works to solve complex problems
Company HQ
Financial District, San Francisco, CA
Articles
Founders
Owen Tripp
(CEO & co-founder)Previously served as a Senior Consultant at Accenture before joining eBay as the Manager and Founder of User Behaviour Intelligence in 2004. Co-founded Reputation.com in 2006, and served as its COO from 2008 to 2012. Was an Advisor at Pathbrite and Life360.
Lawrence "Rusty" Hofmann
(Co-Founder)Studied Medicine at Ohio State, Johns Hopkins and Stanford. Was Assistant Professor at Johns Hopkins from 2000 to 2005, and is now Professor of Interventional Radiology at Stanford. Co-founded Grand Rounds, rebranded to Included Health, in 2012. Is Medical Director at Stanford Health Care.
Salary benchmarks
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Diversity & Inclusion at Included Health
- We’re committed to creating teams that reflect the diversity of our members and ensuring a welcoming and inclusive workplace for people of all backgrounds, beliefs and identities. We’re proud to support our employee resource groups for Women, People of Color, Parents, members of the LGBTQ+ community, and more
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