Senior Machine Learning Engineer, Cleo

Payments Decisioning Engine

Salary not provided

+ Equity

SQL
Docker
Kubernetes
Python
Senior level
London

1+ day a week in office

Cleo

AI personal finance assistant

Open for applications

Cleo

AI personal finance assistant

201-500 employees

FintechB2CArtificial IntelligenceBankingPersonal financeFinancial ServicesSaaS

Open for applications

Salary not provided

+ Equity

SQL
Docker
Kubernetes
Python
Senior level
London

1+ day a week in office

201-500 employees

FintechB2CArtificial IntelligenceBankingPersonal financeFinancial ServicesSaaS

Company mission

To help millions of people improve their financial health, and relate to them in a way their banks never could.

Role

Who you are

  • At least 5 years of experience in data science, ML engineering or related roles
  • Ability to write production quality code in Python and SQL
  • Experience deploying machine learning models into production
  • Track record in payments, pricing, or other business process optimisation problems
  • Comfortable with complexity & developing a holistic understanding of a system in order to propose & build solutions
  • A strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner

Desirable

  • Experience with the US payments ecosystem
  • Experience with containers and container orchestration: Kubernetes, Docker, and/or Mesos, including lifecycle management of containers

What the job involves

  • You’ll join the existing Data Science function here at Cleo; a thoughtful and collaborative chapter of 20 dedicated data scientists & ML engineers, with significant industry experience that is at the heart of everything we do at Cleo
  • You’ll build and deploy production models that developers will feed directly into the product
  • This position is essential in the expansion of both product and business. We are highly data driven, whether that be understanding patterns in users’ cashflow, scoring credit risk, or determining which of Cleo’s features is best suited to a user. We have interesting problems to solve on an ever-increasing scale
  • You'll take ownership of the intelligent optimisation of payments, a significant workstream that has a direct impact on the company's financial performance
  • Your role will involve collaborating closely with others in your cross-functional team to investigate and comprehend business issues
  • You will use your analytical abilities to generate potential solutions and employ machine learning techniques to enhance processes
  • In the longer term, the role could incorporate other ML applications such as fraud detection and credit risk
  • Improving our current machine learning models and deploying into production
  • Actively building and productionising classifiers - no dependencies on engineering teams
  • Collaborating with various departments within the organisation, including product, operations, and commercial, to leverage machine learning and analytics in order to uncover opportunities for optimization
  • Carrying out deep analysis into the core aspects of how Cleo runs to be able to fully understand the levers and propose opportunities to improve
  • Working closely with engineers to make sure we collect the right data to produce relevant business insights

Salary benchmarks

Our take

People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.

Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers.

Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.

Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.

Kirsty headshot

Kirsty

Company Specialist

Insights

Rocket List 2021
Top investors

Many candidates hear
back within 2 weeks

43% female employees

24% employee growth in 12 months

Company

Employee endorsements

Nice people

"Cleople are unmatched. The vibes, the energy, the friendships. I genuinely love my colleagues and have developed real-life friendships. I don't know..."

Funding (last 2 of 5 rounds)

Jun 2022

$80m

SERIES C

Dec 2020

$44m

SERIES B

Total funding: $137.5m

Company benefits

  • 25 days of Annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
  • 401k matching in the US and 6% employer-matched pension in the UK
  • Online courses, £150 annual budget & internal training to level up your skills
  • Regular socials and activities, online and in-person
  • Online mental health support via Spill
  • 1 month paid sabbatical after every 4 years with Cleo
  • OpenAI Plus subscription
  • Electric vehicle salary sacrifice scheme and cycle-to-work scheme
  • Life assurance and income protection via AIG
  • Medical insurance via Axa and Healthcare cash plan via Medicash
  • Performance reviews every 8 months. Generous pay increases for high performers and high-growth team members. Equity top-ups for team members getting promoted

Company values

  • Make it Happen
  • Learn at Speed
  • Bring Good Vibes

Company HQ

London, UK

Leadership

Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.


People progressing

Joined Cleo straight from Makers Academy in 2018, and became Technical Lead in 2021.

Diversity, Equity & Inclusion at Cleo

Annie Jackson (Head of Talent )

  • We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
  • 1) Improving SocioEconomic diversity across the company
  • 2) Increasing the number of women in Leadership roles
  • 3) More community outreach
  • Check out our 2022 Diversity and Inclusion report, here: https://web.meetcleo.com/blog/cleo-diversity-equity-and-inclusion-report-2022

Share this job

View 21 more jobs at Cleo