Global Senior Director of SOC Operations, Sophos
$191-319k
+ Bonus; Salary applicable to US applicants.
Cybersecurity-as-a-Service
Open for applications
Cybersecurity-as-a-Service
1001+ employees
Open for applications
$191-319k
+ Bonus; Salary applicable to US applicants.
1001+ employees
Company mission
To develop powerful and intuitive products and services that provide the world's most effective cybersecurity for organizations of any size.
Role
Who you are
- Proven track record in managing SOC environments on a global scale
- Minimum of 10 years’ experience in network and security operations, with at least 5 years in a leadership role
- Excellent leadership, communication, and interpersonal skills
- Strong understanding of network infrastructure, cybersecurity tools, and technologies
- Certifications such as CISSP, CISM, CCNP, or similar are highly preferred
- Education:Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field. Master’s degree preferred
- Endpoint and network security experience; IDS, IPS, EDR, ATP, Malware defenses, and monitoring experience
- Threat hunting experience preferred
- Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc
- Knowledge of Mitre ATT&CK framework preferred
What the job involves
- Sophos is seeking an experienced and motivated Global Senior Director of SOC Operations to support its Managed Detection and Response (MDR) customers
- The successful candidate will be responsible for the global operational management of SOC teams tasked with responding to active cybersecurity incidents, as well as performing technical support to monitor, identify, and neutralize cybersecurity threats
- You will work alongside and lead a team of cyber threat hunters, incident response analysts, engineers, and ethical hackers by using enterprise log analysis and endpoint collection systems to facilitate investigations, identification, and neutralization of cyber threats
- Leadership and Management: Maintain supervision over operational tasks and provide day-to-day oversight for threat analysts across multiple regions. Lead and oversee analysts in their investigation and response activities when security incidents arise to determine possible causes and resolution. Foster a culture of continuous improvement and professional development within the SOC teams
- Security Operations: Oversee the monitoring, detection, and response to security threats and incidents. Ensure compliance with relevant laws, regulations, and policies. Successfully execute incident handling procedures and direct response to cybersecurity incidents
- Strategy and Development: Develop and implement strategic plans for the enhancement of global SOC operations. Coordinate with IT leadership to align SOC strategies with company objectives. Maintain current knowledge and recognition of attacker tools, tactics, and procedures to produce indicators of compromise (IOCs) that can be utilized during active and future investigations
- Incident Response: Develop and oversee the incident response protocol; lead critical incident response efforts and provide expert guidance in crisis situations. Assess cyber threat intelligence/open source intelligence and operationalize that information
- Customer and Stakeholder Communication: Effectively communicate information to stakeholders at all levels. Facilitate excellence in customer service to set Sophos apart from its competitors
- Reporting and Documentation: Ensure detailed logging and documentation of all security operations. Prepare and present reports on incidents, infrastructure status, and team performance to senior management
- Vendor and Budget Management: Manage relationships with external vendors and service providers, ensuring their performance meets company needs and standards. Develop and manage the budget for global SOC operations; make cost-effective procurement decisions
Our take
Due to the fast-evolving nature of cybercrime, companies can struggle to keep their security up-to-date and resilient. Sophos provides managed cybersecurity services to identify and resolve cyberthreats within all sizes of organisations, combining cutting edge cybersecurity tech with expert support teams.
Leveraging AI and machine learning, Sophos' system automates the detection and blocking of over 99% of threats, meaning its analysts only have to hunt down and stop the most sophisticated attackers. As well as its Managed Detection and Response (MDR) product - which, serving over 15,000 customers, is the most-used on the market - the company also delivers Incident Response Services for those experiencing an active threat.
Sophos is not a new player in the cybersecurity space, but has demonstrated its dedication to innovation with continued product launches, updates, and acquisitions such as that of BAE spinout SOC.OS that have kept its tech at the front of the market. Alongside many of its peers, the effects of the economic climate have caused Sophos to cut staff as it focusses on achieving “the optimal balance of growth and profitability", but this recent hiccup does not take away from its position as a market leader continuously leading adaption in the space.
Kirsty
Company Specialist
Insights
Few candidates hear
back within 2 weeks
36% female employees
-6% employee growth in 12 months
Company
Funding (1 round)
Jul 2020
$2.7m
SEED
Total funding: $2.7m
Company benefits
- Remote-first working model & hybrid options
- We encourage teams to get together in person periodically to help facilitate teamwork
- Flexible start and end times for many roles
- Leadership development program
- Access to LinkedIn Learning
- Global internal coaching program (Coach Match)
- Periodic Sophos wellness days off for all Sophos to help employees relax and recharge
- Global wellbeing program, which offers a range of wellbeing resources, including Sophos Wellbeing Webinars, Stress Management Toolkits, and Developing Resilience Courses
- Free Employee Assistance Program (EAP) for confidential advice and counseling on a wide range of work and personal issues
- Free annual subscription to the Calm app
- Paid parental leave, caregiver leave & bereavement/compassion leave available
- We host some unforgettable social experiences for our global teams including our music festival SOPH-Fest, go-karting, Sophmudder, and incredible holiday parties!
- Our annual global fitness challenge, SOPH-Fit, sees thousands of employees taking part in our virtual global race around the world
- Each quarter, we celebrate our exceptional global team by running the Sophos Values Awards, which recognizes and rewards employees who embody the Sophos values and who we are as a company
- Health care benefits available worldwide
Company values
- Simplicity: We strive to embrace design, automation, and re-engineering across our products and business operations. We aim to create instinctive next-gen products that provide IT professionals with exactly what they need to do their jobs efficiently and effectively.
- Empowerment: We support and enable people to do great work. We trust people to take ownership, to take smart risks, and to deliver results. We encourage people to take action, to seek knowledge, and to question actions inconsistent with our mission, values, or principles.
- Passion: We care intensely about our success and our impact. We maintain high standards and continuously strive to improve. We inspire others.
- Innovation: We stay at the forefront and advance the boundaries of what is possible. If we fail, we do it quickly, learn, share the lessons learned, and move forward. We always seek better approaches to what we do.
- Authenticity: We are genuine, transparent, and honest. We admit our mistakes and strive to remain self-aware. We say what we think, even if it might be difficult.
Company HQ
Abingdon, UK
Articles
Leadership
Kris Hagerman
(CEO, not founder)Former CEO of Corel Corporation, who previously served as Group President of Data Center Management at Symantec. Was also Executive VP and GM of Storage and Server Management at Veritas Software, as well as CEO and Founder of both Bigbook and Affinia.
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