Senior Product Manager, Cloudtalk
Business calling software
Open for applications
Business calling software
101-200 employees
Open for applications
101-200 employees
Company mission
To help companies around the world radically expand their contact centers’ capabilities.
Role
Who you are
- If you are passionate about cutting-edge communication telephony and SaaS technologies, this is the perfect role for you
- 5+ years of experience as a product manager for B2B integrations, experience integrating with Salesforce, scaling APIs, and building a partner marketplace from scratch are preferred
- A track record of successfully expanding a marketplace of best-in-class integrations
- You have proven experience creating clear, compelling, and well-researched explanations of the business value, risks, and impact of multi-phase initiatives
- You focus on creating measurable outcomes and using research to inform decisions. You’re maybe even a little data-obsessed
- You are a flexible communicator and as comfortable in a call with a partner’s engineers as you are in a strategic discussion with their senior management
- You are a critical thinker hungry to learn
- You are stress-resilient
What the job involves
- We are on the lookout for a Senior Product Manager to join our team at CloudTalk
- This role will involve enhancing integrations with key strategic partners and working with your team to achieve our goal of over 100 integration partners in the next 2 years
- Build a deep understanding of your customers through direct and indirect research
- Craft a vision and strategy that contributes to our North Star metric and drives measurable progress toward our business goals and customer outcomes
- Work with teammates in your team, other product teams, and key roles in Product Marketing & Partnerships to iteratively identify, validate and select solutions for each outcome
- Translate this work into a compelling, well-researched roadmap for our strategic integrations, and for expansion via new partners, APIs, and automation tools
- Complete the day-to-day work that brings these ideas to the user - authoring PRDs, facilitating refinement sessions, aligning stakeholders, and making sure the necessary details are in Jira in priority order
- Join an established team of motivated and creative Software and quality Engineers who are well-versed in our current products and technologies
- Collaborate with your R&D team to improve we work and drive product-led decision-making in R&D, and at CloudTalk
Application process
- 1. 30-min Interview with our Talent Acquisition Team
- 2. 60-min Interview with our Product Lead
- 3. 60-min Interview including Product Challenge presentation with out Product Lead, Senior Engineering Manager and CPTO
- 4. 45-min Culture Call
- 5. Offer
Our take
Solvakian startup CloudTalk was founded in 2018 to provide cloud telephone services to call centers. Its ‘virtual phone suite’ is designed to encompass all the needs of a growing business, and integrates CRMs and support tools, saving customers valuable time.
What makes the company stand out is the fact it has created its own infrastructure rather than relying on third-party vendors. Its offering has been well-received, and CloudTalk has capitalised on the changing communication needs of businesses in the last few years as it utilises past funds to further develop its software.
Kirsty
Company Specialist
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 3 rounds)
Jan 2024
$22.3m
SERIES B
Feb 2021
$6.7m
SERIES A
Total funding: $30.5m
Company benefits
- Unlimited Paid Time off
- Work fully remote
- Flexible working hours
- Referral bonus
- Quarterly bonuses depending on the performance of the company
- Multisport benefit card 🇪🇺
Company values
- Customer focus
- Innovation
- Teamwork
- Growth
- Human touch
Company HQ
SoHo, New York, NY
Articles
Leadership
Martin Malych
(Co-founder & CEO)Previously Technology Leader and Managing Partner at Adbee digital, and Digital Head Developer at Elite Solutions/VML Slovakia.
Viktor Vanek
(Co-founder)Previously a System Administrator at Elite Solutions, and a System specialist at GSM-R Network.
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