Senior Site Reliability Engineer, Rootly

Salary not provided
AWS
Heroku
Senior level
Remote in Canada, US
Rootly

Incident management platform

Open for applications

Rootly

Incident management platform

21-100 employees

B2BArtificial IntelligenceEnterpriseAnalyticsSaaSDevOpsAutomation

Open for applications

Salary not provided
AWS
Heroku
Senior level
Remote in Canada, US

21-100 employees

B2BArtificial IntelligenceEnterpriseAnalyticsSaaSDevOpsAutomation

Company mission

To be the go-to way companies respond when things go wrong, helping every organization to be more reliable.

Role

Who you are

  • In short, this role is designed for individuals that crave ownership, stimulating technical challenges, love shipping fast, and are mission driven
  • You have 5+ years of experience in an SRE or Infrastructure Engineering role
  • 5+ years of experience writing software as a SWE or Software heavy SRE role
  • You have strong technical knowledge of cloud infrastructure, distributed systems, and reliability practices
  • You’ve supported services at web or RPC services at a significant scale

Desirable

  • You have experience solving infrastructure problems by writing software
  • You have a big-picture perspective on systems and tools
  • You can collaborate with other Engineering teams to understand their systems and help to improve them

What the job involves

  • This is a ground floor opportunity to be an early engineer and first SRE at Rootly and tangibly shape our trajectory
  • You will experience the balance of being scrappy and operating at scale
  • What you'll be doing described below one-day could look radically different the next. You will be empowered to identify opportunities that will help us grow and own it
  • Participate in an on-call rotation to support critical Rootly services, and in some cases be on call with software teams
  • Participate in the definition and management of SLOs and error budgets for the Engineering teams that own services in production
  • Build tools to support our processes
  • Embed with feature delivery software teams to build and enhance observability, reliability, and availability of those services
  • Work with other teams around Engineering to understand their systems and their challenges at the code level and identify improvements Rootly Infrastructure to improve the services they own (contribute code where possible)
  • Projects you will work on:
  • Moving off Heroku to AWS
  • Creating our CI/CD pipeline
  • Creating developer tools to enable our engineers to ship code fast and in a reliable way

Our take

Responding to incidents is a vital function in any business, with the way teams handle issues massively affecting how the company looks to users and stakeholders. With this in mind, Rootly supplies an incident management platform for users to automate tedious parts of their incident response workflows, and ultimately react quicker to problems.

Rootly's automation can be applied to much of the incident response process; such as paging responders, creating incident reports, tracking progress and reporting to stakeholders. Importantly, it can be employed directly from Slack, meaning users can enact responses without switching between platforms.

Rootly is used by a vast range of companies, from startups to members of the Fortune 100, and its clientele includes the likes of Cisco, Shell, Nvidia and Grammarly. Its winning of the 2023 CyberSecurity Breakthrough Award is another stamp of approval for the company. With strong funding secured from Silicon Valley Bank (days before the latter's collapse), Rootly plans to expand product development and invest in sales and marketing to grow its global presence.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

Company

Funding (2 rounds)

Aug 2023

$12m

SERIES A

Jul 2021

$3.2m

SEED

Total funding: $15.2m

Company benefits

  • Comprehensive medical, dental, and vision
  • 3 weeks vacation + unlimited sick/mental health days + company-wide shutdown EOY
  • M2 MacBook Pro of choice
  • $1,000 for health and wellness
  • $1,000 for home office
  • $1,000 for visiting a teammate located in a different geography
  • WeWork membership
  • Weekly happy hour on Friday
  • Learning and advancement budget at your discretion
  • Annual retreat - at least once a year we gather together in person 🏝️
  • Ground floor opportunity to be an early member of a fast growing venture-backed startup

Company values

  • We relentlessly put transparency first

Company HQ

Civic Center, San Francisco, CA

Leadership

JJ Tang

(CEO)

Former Senior Product Manager at Instacart. Worked at IBM for 3 years, ultimately as Senior Product Manager for IBM Cloud.

Quentin Rousseau

(CTO & CISO)

Former Lead Engineer at Mylk Guys. Co-founded PopSQL, and was Senior Reliability Engineer at Instacart.

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