• 1+ years of experience or commensurate education in writing, communications, corporate marketing, customer marketing, or public relations with a focus on existing customers
• Genuine interest in cybersecurity and delivering on an outstanding experience for customers
• Impeccable written and verbal communication skills, with an understanding of how to adjust to engage varying audiences
• Familiar with Marketing or Campaign tools (e.g., Marketo, Hubspot, Marketing Cloud, etc.)
• Thrives in a multitasking, fast-paced environment and can adjust priorities on-the-fly
• Detail-oriented and analytical
• Strong team player but still a self-starter

Desirable

• SentinelOne is growing its Customer Communications team and is looking for a Customer Communications Associate to support our efforts for educating and communicating with our customers in order to enhance their lifecycle
• Collaborate with colleagues across Product Management, Engineering, Security Research, Marketing, Services, and others to support the execution of communications to all SentinelOne customers
• Draft systemic and recurring communications to keep customers informed and educated on the latest updates and enhancements
• Develop and execute ad hoc surveys soliciting customer feedback and analyze results for follow-up action and discussion in executive-level reporting
• Undertake other responsibilities, as required