Social Media Strategist, Chime

Instagram

$82.6-114.8k

+ Bonus + Equity

Junior and Mid level
San Francisco Bay Area
Chime

Mobile banking for the everyday person

Be an early applicant

Chime

Mobile banking for the everyday person

1001+ employees

FintechB2CLifestyleBankingMobile

Be an early applicant

$82.6-114.8k

+ Bonus + Equity

Junior and Mid level
San Francisco Bay Area

1001+ employees

FintechB2CLifestyleBankingMobile

Company mission

To make financial peace of mind a reality for millions of everyday people.

Role

Who you are

  • 2-4 years of social media experience, specifically in creating socially native content
  • Don’t just work in social media, but thrive in it – you have tangible experience amassing highly engaged communities on social for brands
  • Have a genuine passion for social – you’re a genuine consumer of social media and what goes on in the world, and have a deep understanding of how to integrate cultural trends without making it feel forced or out of pocket for our brand
  • Strongly believe that details matter. Despite the excitement of creating big brand moments, you’re innately meticulous, and make sure that everything is thought through
  • Have the skills of a natural storyteller and have a passion for crafting stories through words, pictures, and video. You have a keen visual sense, an eye for detail, and mastery of both technical and aesthetic best practices for images and video across top social platforms
  • Possess a mission-driven and naturally member-obsessed mentality. You lead with empathy and never lose sight of why we do what we do, and who it’s in service for
  • Have an entrepreneurial spirit, are naturally curious, are resourceful, and able to succeed with minimal guidance
  • Have a deep understanding of the unique intersection between data and culture, and the ability to think strategically on how to activate within this space

What the job involves

  • We’re looking for a Social Media Specialist to help take our brand on social to the next level by leading our always on content strategy. You can expect to produce content across our channels, primarily TikTok and Instagram. The Social Media Specialist will work collaboratively with the rest of the Social Team, Brand, Creative, Legal, Product, Member Services (OMX) teams and more
  • Success in this role means moving at the speed of culture – identifying trending content and creators, and coupling that cultural relevance with data-driven solutioning
  • Scale our “Always On” content in service of elevating Chime to become the most culturally relevant brand powered by our members
  • Creative ideate and execute upon our social media strategy
  • Work cross-functionally with Creative, Partnerships, Compliance and more
  • Be accountable for goals and impact (engagement and impressions)
  • Drive most of our social editorial calendar
  • Monitor and analyze conversations across key social media channels and collaborate with the Social Operation Specialists (OMX) to understand performance and uncover insights and content opportunities
  • Stay on the pulse of culture – identifying trending content/creators, and making recommendations for how some of them can come to life across our social channels

Our take

Chime is part of the growing realm of fintech banks and providers, emphasizing straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.

In contrast to many traditional banks that levy steep fees and hefty penalties for overdrafts while offering meager interest rates on savings, Chime addresses a crucial gap in the banking sector. Its primary focus is on catering to individuals with modest savings who seek the convenience of automated digital banking.

With a remarkable ascent in its trajectory, Chime's current valuation stands at $25.5B, a staggering $23.5B surge from its early 2019 valuation, underscoring its impressive and swift expansion. However, competition remains fierce, with other neobanks like Ally offering similar features and vying for the same customer base.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

0% employee growth in 12 months

Company

Funding (last 2 of 9 rounds)

Aug 2021

$750m

SERIES G

Sep 2020

$485m

SERIES F

Total funding: $2.0bn

Company benefits

  • Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
  • Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
  • Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
  • Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events

Company values

  • Be member-obsessed: We are guided by a deep understanding of our members' needs and a devotion to meeting those needs at every step. We practice empoathy in everything we do
  • Be human: We keep it real. We build trust and connection with our members by making them laugh, feel understood, and get inspired
  • Bew bold: We dream big. We set audacious goals, tackle the hard stuff, and do things that no bank has done before. We see a broken industry and believe in our ability to change it forever
  • Simplify: We start with the simplest solution and only add to it if necessary. We are famously practical and focused. Our motto is "Do Less. Faster. More often."
  • Make it happen: We measure the impact of our work and push hard to hit our goals. We find ways around roadblocks. We hold each other accountable to a high bar for performance
  • Respect the rules: We take seriously our obligations to regulators, partners, and the public. We move fast and push for changes without cutting corners. We risk failure if we ever break the regs
  • Team up: We know great work isn't done alone. We organize into teams that leverage the different strengths we each bring. We are stronger when we have each other's backs
  • Chime in: As owners, we have an obligation to speak up. We share our ideas, ask hard questions, and give candid feedback. When others chime in, we value what they have to say

Company HQ

Nob Hill, San Francisco, CA

Leadership

Chris Britt

(Co-Founder & CEO)

Chris worked as an Accenture Management Consultant for 4 years before roles at CMGI, Comscore Networks, and Visa. They left their position as an SVP of Corporate Development at Green Dot Corporation to co-found Chime in November 2012.

Ryan King

(Co-Founder)

Ryan worked at Plaxo for 8 years, first as Lead Engineer and then working their way up to VP of Engineering & COO. They went on to be CTO & Vice President at Comcast Silicon Valley Innovation Centre before co-founding Chime.

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