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Customer success software
Job no longer available
Customer success software
101-200 employees
Job no longer available
More information about location
101-200 employees
To help technology companies build their business and make their customers more successful.
According to Planhat, even though acquiring customers is essential for the initial growth of a company, long-term sustainable growth comes from maximising the lifetime value of existing customers. The Sweden-based but globally remote startup provides a modern customer platform that helps clients analyse insights regarding their target audience, manage workflow and drive customer experience.
Planhat distinguishes itself from other customer success software like Salesforce and Totango through its rapid deployment and easy adoption. The platform provides a wide range of solutions, from customizable customer health score to management reporting and CSM team performance. It's been taken up by thousands of teams globally and its corporate customers include the likes of Consensys, Alation and Adenza.
Initially a bootstrapped company, Planhat had already built a significant business by the time it closed its first investment round in 2022, a Series A. This funding is being used to support the company's growth by scaling its commercial teams, accelerating its R&D and further developing the product.
Freddie
Company Specialist
Flexible working
"The company has been remote first from the beginning and encourages employees to work from anywhere. The company also encourages people to work when..."
Apr 2022
$50m
SERIES A
Norrmalm, Stockholm, Stockholms län
Founders
Niklas Skog
(CTO)Previously Management Consultant at McKinsey & Company, Product Manager at Meltwater Group, Managing Director at Jobylon and COO at GlobeSoft.
Kaveh Rostampor
(CEO)Former Executive Director at Meltwater. Chairman of the Board and Board member of multiple global SaaS-companies.
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