Solutions Architect, Syrup
$140-190k
Salary based on NYC candidates. + Equity
More information about location
AI-Powered Inventory Optimization for Apparel and Footwear
Open for applications
AI-Powered Inventory Optimization for Apparel and Footwear
21-100 employees
Open for applications
$140-190k
Salary based on NYC candidates. + Equity
More information about location
21-100 employees
Company mission
To create a world where commerce is no longer wasteful by connecting the world’s supply of inventory to its demand.
Role
Who you are
- 5+ years of proven experience as a Solutions Architect or similar role (eg: Sales Engineer) in a data-heavy, high growth B2B SaaS company, with a focus on customer implementations
- The ability to solve problems that is second to none. You understand problems quickly, are resourceful with the tools at your disposal. You own problems end-to-end, and are willing to work cross functionally to solve customer issues
- Strong understanding of enterprise architecture, cloud technologies, and software development processes
- Experience creating positive partnerships with internal teams and customers; people trust your advice to help them make better decisions
- Excellent communication and the ability to manage multiple projects simultaneously. Proven success with delivering projects that meet customer business objectives , on time and in scope
- The ability to conceptualize multiple solutions to a given problem, and an understanding of the trade-offs between accuracy, timeliness, and scalability
- Exceptional communication and interpersonal skills, with a customer-focused mindset
- Excel in dynamic environments and handle ambiguity with confidence
- Strong data skills, including proficiency with SQL or Python
- Strong English language in written and verbal communication skills
- Experience with retail technology is a plus
What the job involves
- As a Solutions Architect at Syrup, you will play a pivotal role in deploying our platform for customers, ensuring seamless integration to meet their specific business needs
- You will act as a bridge between our technical team and customers, providing expertise in solution design, deployment strategies, and system integration
- Your ability to understand customer requirements and translate them into technical solutions will be critical in ensuring successful platform adoption
- Lead technical and strategic discussions with customers to identify their business requirements, and design scalable solutions that efficiently meet their objectives with reliability and timeliness
- Become the primary Syrup technical expert for the customer, leading solution design and making crucial decisions vital to our customers' success on the platform
- Conduct discovery with prospects during the sales process to assist the go-to-market function in defining a solution and consulting with the customer on how Syrup will help them obtain their goals
- Proactively guide our customers on how to maximize business impact from Syrup, accelerating their time to value
- Collaborate with Syrup’s product and engineering teams to influence the roadmap by raising and synthesizing customer requirements
- Serve as the technical counterpart to the Customer Success Manager in the end-to-end execution of customer implementations, by defining and overseeing the execution of the technical scope of the project
- Design and implement reference architectures and internal tooling to deliver scalable and reusable solutions
- Establish repeatable processes and best practices to improve and simplify the implementation process for customers continuously
- Develop customer specifications and documentation and participate in developing user support guides that aid in the successful implementation of Syrup
- Be a thought leader for the company through various activities, including attending conferences, partaking in webinars, or writing blog posts. You have the flexibility to travel to customer sites where needed
Our take
In a world with deep supply chain disruptions, true omni-channel networks, and sustainability-minded consumers, there is a real need for next-generation inventory systems. Yet, close to three-quarters of supply-chain functions rely on the simplest method (spreadsheets with human oversight).
This is what Syrup is setting out to change, and their product is potentially a massive improvement on current inventory management practices. The company's AI-powered predictive software provides inventory excellence at each step in the value chain, empowering merchandising and planning teams with allocation, ordering, and planning recommendations.
The early stage company has attracted impressive funding and this will be invested in expanding the product and growing its team.
Steph
Company Specialist
Insights
Few candidates hear
back within 2 weeks
Company
Employee endorsements
Intelligent people
"The amount of folks at Syrup with off-the-charts smarts is both humbling and energizing. There's the obvious folks like PhD data scientists, sure,..."
Funding (last 2 of 3 rounds)
Dec 2023
$17.5m
SERIES A
Jul 2022
$6.3m
EARLY VC
Total funding: $24.8m
Company benefits
- 🏥 Health, dental, vision: We offer generous health, vision, and dental benefits to our employees
- 🌍 Quarterly Syrup Summits around the world (previously Barcelona, LA, New York, Warsaw, Boston, Italy, Madrid)
- 🗓 Generous PTO to take the time you need, whenever you need it
- 🏠 Remote Flex: We’re a remote-first team across Europe and North America. For our colleagues in New York, you can come into our office in SoHo as often as you like
- 🥞 Equity Compensation: We offer generous equity compensation for all our early employees
Company values
- Customer Obsession - We always start with the customer and work backwards to deliver the best experience in the entire industry.
- Beat the Odds - We challenge one another to think big, and we champion the visionary, game-changing ideas required to build an iconic company.
- Next-Tier Accountability - We understand that we are all jointly accountable for the success of Syrup and our customers.
- Dig the Hole - We have a high sense of urgency about getting our work done, and we work both hard and smart to complete it.
- Expansive Empathy - We always strive to approach situations in an expanded state vs. a contracted one so we can build empathetic, constructive, and effective relationships.
Company HQ
SoHo, New York, NY
Articles
Leadership
James Theuerkauf
(CEO & Co-Founder)Advised some of the largest Consumer/Retail and Apparel, Fashion & Luxury players in the world on strategy and sustainability at McKinsey. MBA from Harvard.
Ferdinand Stockmann
(Co-Founder)Engineering Masters in Robotics. Focused on optimizing complex inventory and supply chain management problems at BCG.
Diversity & Inclusion at Syrup
Dana Laufer (People and Talent Lead)
- We are dedicated to building a company that represents the diverse world we live in, embracing a multitude of backgrounds, perspectives, thoughts, and ideas.
- We believe that inclusion comes first, and we are committed to creating a safe space and wonderful working environment for everyone at Syrup.
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