Senior Revenue Operations Specialist, Remote

• Minimum 5 years of relevant experience and a solid understanding of operations (business, revenue or sales preferred)
• Minimum 1 year experience leveraging tools like Leandata, Zapier, Camunda or similar to automate processes
• BSc/MSc degree in Management, Business or a similar
• Excellent problem solving, project management, interpersonal and organisational skills
• Expertise in all phases of a project lifecycle, from initiation and planning to execution, monitoring, and closure
• Exceptional resourcefulness for solving problems and making strategic decisions in uncertain situations
• Strong organisational skills, autonomously balancing multiple priorities and optimising critical paths
• Advanced experience in root-cause analysis
• Deep SFDC expertise and knowledge of enterprise SaaS tools
• You possess a good understanding of process design, an eye for detail, and have a drive to make things more efficient, repeatable and scalable
• Data-driven and continuous improvement mindset (system thinker)
• Previous experience with Business Process Methodologies (BPM) (preferred)
• SaaS and B2B experience (preferred)
• Experience working remotely is considered a plus (preferred)
• Previous experience working for a global startup (preferred)

• Identify opportunities for process automation and optimization, focusing on scalability and significant growth
• Develop and implement lifecycle processes, policies, and metrics to support customer outcomes and business growth; This includes defining appropriate touch points, both human-led and digital, throughout the customer journey
• Ensure smooth transitions from new business acquisition to account management to enhance customer experience and satisfaction
• Lead initiatives focused on generating new business opportunities, including developing a prioritization framework to boost sales
• Work with other departments to improve integration between Salesforce and other crucial systems like HubSpot, Leandata, and Vitally
• Monitor process adoption, data compliance, and governance
• Maintain and advocate for communication best practices within sales and revenue operations functions
• Document and create a knowledge repository for first-tier sales support
• Maintain data integrity within customer records in Salesforce and other systems
• Develop best practices to align sales data quality with company initiatives
• You'll report to: RevOps Lead
• Team: ROPSA

• Interview with Recruiter
• Interview with Hiring Manager (30 min)
• Interview with 2 RevOps Team members (30 min)
• Interview with VP of RevOps
• Prior employment verification check
• We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote

• Unlimited personal time off
• Paid parental leave
• Co-working allowance
• Flexible working hours
• Learning budget
• Mental health support
• Company stock options
• Home office setup
• Celebratory allowances
• Branded swag
• Other country-specific benefits

Total funding: $496m

The number of companies switching to fully-remote set-up is booming. Aiming to capitalise on this, Remote helps companies of all sizes hire and manage international employees across benefits, taxes, payroll and compliance.