Senior Product Manager, Yassir
Super App
Provides ride-hailing and last-mile delivery services
Open for applications
Provides ride-hailing and last-mile delivery services
1001+ employees
Open for applications
1001+ employees
Company mission
Creating a marketplace to bring people what they need while infusing social values.
Role
Who you are
- Bachelor’s degree in Computer Science, Business Administration, or related field
- Proven work experience (5+ years) as a product manager in the tech industry
- Prior experience in business related field is a plus
- Previous experience managing Associate Product Managers is a plus
Desirable
- Generalist profile / Well-rounded in product management
- Good strategic thinking
- Highly autonomous
- Flexible
- Self-driven with very strong bias to action
- Strong written and verbal communication skills
What the job involves
- Initially, you would be expected to solely focus on customer communication scope
- The scope of customer communication is everything related to communication with customers on super app : In-app chat between customers and drivers, Push notifications service and experience, Customer care, Voip, Email service and XP.. etc
- The objective is to lay good foundations in terms of vision, product initiatives and discovery and delivery processes
- After that, you would be expected, in parallel of overseeing customer communication scope, to pick up various new topics that can come up, run them autonomously until we hire dedicated PM
- Develop and execute strategies for customer communication scope and other initiatives to improve customer’s experience
- Lead the end-to-end product lifecycle, from conception through launch and beyond, ensuring successful implementation and continuous improvement
- Analyze market trends, customer feedback, and performance data to inform product strategy and feature development
- Collaborate with cross-functional teams including marketing, Ops, engineering, and design to deliver high-impact products
- Manage stakeholder relationships effectively, particularly in a remote setup, ensuring clear communication and alignment of objectives
- Foster a culture of innovation and resourcefulness, continuously seeking new ideas and approaches to enhance our product
- Manage the day-to-day routines, including agile ceremonies, backlog management, project and program management, OKRs, etc
Otta's take
Theo Margolius
COO of Otta
Most people in French-speaking Africa are unbanked due to a lack of trust in incumbents and inefficient banking solutions. Yassir’s founders felt that providing on-demand services — which solves essential needs and, more importantly, builds trust to then provide payment services — was the catalyst to enable financial inclusion in the region.
The company started with ride-hailing services and progressed to offer last-mile delivery services, creating a multi-sided marketplace that brings drivers, couriers, merchants, suppliers, and wholesalers to individual users on one platform. With 3 out of 5 on-demand transactions in Algeria now made via Yassir, it's eyeing payment services next to truly build a super app.
The company’s Series B funding of $150 million in 2022 is supercharging its growth and development of new services in the existing markets. Further, Yassir’s leadership has its sights set on West Africa and the Middle East and will expand its engineering and product team across its multi-continental offices.
The company is battling two major challenges: competition and bureaucracy. It's no secret that Uber is a dangerous competitor to go up against, though Yassir intends to improve on the failings of Uber subsidiary Careem in several intended marketplaces. Moreover, each of the countries Yassir is expanding into has a unique regulatory environment that must be navigated. So far, Yassir hasn’t shown any signs that these issues are slowing it down.
Insights
Company
Company benefits
- 🎉 At Yassir we celebrate everything. OKR´s party!
- 🕟 Flexible working hours, because we care about your outcome and not output
- 💻 24/7 Office
- 📱 Mobile office - Office in all our sites 4 weeks at any location
- 🚉 Subsidized public transit pass
- 💬 Languages courses
- 📚 Yassir's academy
- 🎯 Outstanding mentors who will assist you in your growth
- 💸 Attractive salary and you even get a stake in the company
- 👌🏽Very strong team cohesion with daily and weekly activities
- 🤝 Buddy program
- ⚖️ As a company, we are passionate for diversity and inclusion, 40% of our team are women leaders in the tech sector
Company values
- Do things - at Yassir, we have a bias toward action, we like to try things out and learn and we prefer experimentations over paralysis by analysis.
- Do things fast - at our stage, speed to market is the single most important factor of success, we are not afraid to move quickly even if it means breaking things (some of the time).
- Do things that scale - everything we do on day 1 needs to be done with scale in mind, we are big fans of automation, templates, playbooks, and anything that can help serve a large set of teammates, partners, and customers.
- Do things right - we strive to deliver the best service possible and to improve our craft all the time.
- Do the right thing- whether it is for our colleagues, partners, customers, or the planet, we always prioritize ethical behaviors and actions that maximize the well-being of all.
Founders
Noureddine Tayebi
(CEO)After earning a Ph.D. at Stanford, Noureddine spent most of his professional life in Silicon Valley working at various companies including Intel and InSense. They came back to Algeria in 2017 to found Yassir.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 46 more jobs at Yassir