Director of Commercial Excellence, Too Good To Go
Marketplace for shop and restaurant food waste
Be an early applicant
Marketplace for shop and restaurant food waste
1001+ employees
Be an early applicant
1001+ employees
Company mission
To inspire and empower everyone to fight food waste together.
Role
Who you are
- Significant experience from a similar function (consulting, strategy, operations, or commercial excellence)
- Analytical and problem solving skills - the ability to breakdown complex problems into pieces, analyse data, and derive logical conclusions
- A hypothesis driven approach to problem solving, leveraging data, analytics and experimentation to make decisions
- A strategic mindset, bringing new perspectives and with the ability and desire to propose new ways of doing things
- Commercial acumen with an understanding of how to drive P&L performance
- Clear and concise top-down communication skills (written and verbal), and fluid in English. The ability to develop and communicate a clear vision and strategy for commercial excellence
- Attention to detail and high quality output
- Experience managing and communicating to senior stakeholders in small and larger settings, and building relationships across functions
- A proven track record of defining and delivering on large scale projects and change management
- Customer-centric: A commitment to understanding and enhancing the customer experience
- Leadership experience in managing a team of driven individuals to thrive and have impact
- Occasional travel required to engage with local Operations
- The role can be based in Copenhagen or London
What the job involves
- As the Director of Commercial Excellence your role is to enable the Operations teams across our 19 markets to deliver on our company strategy and growth objectives
- Leading a team of Commercial Excellence managers, your priority is to increase the productivity of the commercial teams in our markets over time, introducing scalable sales approaches that are suitable for the segment and market requirements
- You will also ensure that we maintain and grow an attractive workplace for sales talent to be motivated and perform at their best
- Act as a vital member of the CCO’s leadership team, providing thought leadership to management to help unlock our full growth potential across our 19 markets and full product portfolio (including the Too Good To Go Marketplace, Parcels and end-to-end Platform) by identifying strategic opportunities and areas to drive efficiency
- Analysing the business to develop long term perspectives on the best ways of operating in markets, and where we have opportunities to improve
- Defining the roadmap of commercial excellence projects (including scope, metrics, processes, and governance) to enhance our way of operating and increase productivity
- Owning the Too Good To Go commercial frameworks (such as partner segmentation and tiering models, bonus programs, commercial KPIs, processes, and ways of working)
- Developing business cases and analyses to underpin recommendations
- Leading the team to carry through projects with stakeholder buy-in and cross-functional collaboration, and working closely with the Commercial Enablement team in upskilling and change management of country teams
- Measuring and reporting on the impact of Commercial Excellence projects, reporting to senior management, providing input to the steering committee, and being an active voice in decision making
- Developing and implementing strategies to improve partner engagement, satisfaction, and retention, in collaboration with Product, Marketing and Operations
- Being a thought leader, challenging and inspiring the Commercial Excellence team to deliver long term sustainable solutions, and acting at speed when needed
- Attracting and developing a team of strong problem solvers and project managers, and ensuring the professional development of each team member
- Managing team resources effectively to focus on the most value adding activities
- Fostering a culture of continuous improvement and excellence within the commercial organisation
Salary benchmarks
Our take
With more than one-third of food wasted in shops and restaurants, tonnes of otherwise quality goods are unnecessarily lost. Too Good To Go connects customers to restaurants and stores that have unsold, surplus food, offering steep discounts. Through this, businesses can sell surplus meals that would've otherwise gone to waste, and the environment wins as no food is wasted.
The company has certainly found its niche with sustainability-conscious consumers (a group that is growing in size as environmentally-focused consumers get more spending power). Too Good To Go's app has over 90M users across 18 countries and 215,000+ partners including retailers, hotels and restaurants such as ALDI, Carrefour, Accor and YO! Sushi.
The company is also creating a food waste movement website intended to be an informative source of knowledge regarding the issue. This is part of a wider strategy at raising awareness of the food waste problem, to get more users on board and further help the planet.
Steph
Company Specialist
Insights
Many candidates hear
back within 2 weeks
56% female employees
30% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2021
$33.6m
CONVERTIBLE
Jan 2021
$31m
SERIES A
Total funding: $76m
Company benefits
- Personal and professional development opportunities in a fast-paced scale-up environment
Company values
- We build a legacy: We're innovators who stay humble, recognizing we can't do this alone. We never forget who we've always been: food lovers
- We raise the bar: We're brave, ambitious and growth-minded, always striving to do better and be better
- We win together: We're team players, relationship builders, and always take collective responsibility, staying accountable for our actions as one
- We keep it simple: We're thoughtful, focused and transparent, doing the complicated work to share a straightforward message
- We care: We're respectful of our people, supportive of our partners and users, and will always have fun along the way
Company HQ
Østerbro, Copenhagen
Articles
Leadership
Jamie Crummie
(Co-Founder)Studied Law at the University of Leeds.
People progressing
Joined as a Business Developer and transitioned to a Marketing Specialist after one year.
Diversity, Equity & Inclusion at Too Good To Go
Lizander Oros (Talent Sourcer)
- Everyone should be heard in the fight against climate change. Our management team is 50% women - but we’re working to ensure diverse identities are reflected across all levels
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