Growth Analytics Manager, OVO
12 Month FTC
£46-50k
+ On-target bonus of 15%
1+ day a week in office
Powering human progress with clean affordable energy for everyone
Open for applications
Powering human progress with clean affordable energy for everyone
1001+ employees
Open for applications
£46-50k
+ On-target bonus of 15%
1+ day a week in office
1001+ employees
Company mission
OVO is a leading energy technology company determined to create a world with clean, affordable energy for everyone. Using energy, technology and people power, the company is on a mission to lower its carbon emissions to zero by 2035, helping customers reduce theirs at the same time - they call this Plan Zero.
Role
Who you are
- Top 3 qualities for this role: Technical Know How/Stakeholder Engagement/Proactivity
- We're therefore looking for someone with an understanding of the skills and processes across the analytics spectrum, including data asset design, process engineering, visualisation and insight
- You will have experience in data analysis and programming, ideally with coding knowledge of industry standard technologies such as SQL / BigQuery
- Experience of any associated technologies such as Alteryx, ADW, Python and R, would be advantageous, although not all are needed as you can develop if you have the general aptitudes
- Knowledge of visualisation tools such as Tableau, PowerBI or Data Studio would be advantageous
- Demonstrate validated experience in a data and analytics environment, ideally within industry sectors with large customer databases
- Are numerate and have significant technical expertise from either education or prior employment
- Have well-developed stakeholder management and influencing skills
- Have a strong planning and organisational capability, ideally with understanding or experience in project and BAU delivery methodologies such as Agile, Kanban etc
- Are able to translate commercial and technical subject matter expertise into enduring and profitable business solutions
- Relish the opportunity to combine the above listed skills to deliver 'applied analytics:' - combining knowledge of data science, data engineering (ETL), visualisation and insight to deliver assets which address commercial 'so what' questions
- Are at home in a team which combines planning rigour and discipline with a flexible approach to solving business problems as they arise
- Are a motivated self-starter, with a creative approach to problem solving and analytical solutions development
- Are passionate about what you do and highly driven to achieve your professional & personal goals
- Enjoy collaboration with colleagues in our specialist team, and flourish with the responsiveness and flexibility needed to ensure the team meets its commitments
What the job involves
- Team: Growth Analytics Team
- Reporting to: Thomas McBride - Senior Manager Growth Analytics
- This role in 3 words: Data/Analytics/Insight
- The Growth Analytics team focus is very much that of 'applied analytics' - developing, running and maintaining analytical assets which support the commercial objectives of the wider OVO Growth team
- The Growth team itself is concerned with finding, winning and keeping valuable customers across the range of OVO propositions: Energy, Home Services, Smart Metering and Zero Carbon Living
- The team is essential to driving better decisions across these activities, and quantifying the impacts of these decisions via comprehensive Performance Analytics
- With our focus on applied analytics, we are not part of centralised data science and data engineering teams - however we do engage with such colleagues to build and run crucial analytics assets which drive Growth
- We tend not to be the team which builds machine learning models, but we do deploy these as part of a prescriptive analytics approach
- Reporting to the Senior Growth Analytics Manager, you'll be working alongside team colleagues and a wider cross functional network to drive our applied analytics for Growth outcomes
- Co-ordinating colleagues and self-managing to deliver a time-sensitive programme (daily, weekly or monthly depending on the subject matter) of Commercial trading and Forecasting reports and analytics assets, using the developed technical solutions
- Engage with commercial team members, IT experts and Dev Ops specialists to lead the design and delivery of technical solutions for Growth Analytics
- Be a principle in requirements gathering, technical design, coding, transformation, testing, implementation and operational support for all steps of the data and analytics solutions development process
- Leading projects via Agile methodologies to deliver the technical solutions described above
- Act as a troubleshooter to address and resolve day-to-day technical, planning and delivery issues in the execution of our team's production schedule and development roadmap
- Adopting a culture of continuous improvement to improve the quality, efficiency and automation of our SLA-driven production analytics portfolio
- Acting as a key subject matter expert for data and analytics, partnering with other teams specialising in Comms Automation, Data Strategy, Digital and Data Science to ensure the provision of the relevant upstream best data and technological assets
- Identifying risks and weaknesses in our internal team and wider ecosystem and recommending and delivering actions to remove these
- Owning the specification, project planning, resource management and ultimate delivery of a range of analytical solutions to support and drive commercial decisioning making
- Acting as an ambassador for the Growth Analytics team across the business to ensure maximum contribution to Commercial objectives to our analytics portfolio
- Using data exploration and programming technologies such as BigQuery SQL, with some legacy use of Oracle ADW and Alteryx to develop reporting and analytics technical solutions
- Enabling these reports and analytics to evaluate and drive Marketing and Sales performance in Ovo's Energy, Zero Carbon Living, Home Services and Smart metering businesses
- Using visualisation tools within Google Suite, Data Studio and Tableau to enable publication of reporting and analytical output in an interactive, user-friendly manner
- Demonstrating features in these technologies to productionise and automate their delivery
- Maintaining and improving the reporting and analytics technical suite according to changing business needs and technology
Salary benchmarks
Our take
On average, home energy represents 26% of our carbon footprint. Ovo Energy wants to bring this to zero by providing cheaper, greener and simpler energy to customers. They are analysing meter data to deliver easy, personalised actions, turning electric vehicles into power stations with clever chargers, and building energy-efficient heaters. For households, their offering is organised into four different energy plans. that include interest rewards on energy credit balance.
In 2020, OVO completed the acquisition of SSE Energy Services' retail arm for £500 million, meaning that the challenger brand now has around 4 million customers in the UK.
While helping Ovo members halve their carbon footprints, the company is also working towards becoming a net zero carbon business by 2035. The challenges ahead for the company include encouraging consumer behaviour change, shifting towards subscription models for home energy use.
Freddie
Company Specialist
Insights
Many candidates hear
back within 2 weeks
42% female employees
14% employee growth in 12 months
Company
Employee endorsements
Inspiring mission
"The mission to provide Green energy to all customers, and to enable all our customers to start on a journey towards zero carbon living is written in..."
Funding (last 2 of 3 rounds)
Jul 2023
$261.1m
GROWTH EQUITY VC
Feb 2019
$261.1m
GROWTH EQUITY VC
Total funding: $562.6m
Company benefits
- Annual Discretionary Bonus
- 9% Flex Pay - extra on top of your core pay to use as you like. You can take it as cash, use as your pension contribution, or choose to spend it on a huge range of flex benefits (tech schemes, EV leasing and more!).
- Flexible / Remote Working
- Personal Development Allowances and Free Access to OVOLearn - our very own training platform
- 34 Days Holiday (including bank holidays)
- Health Insurance
- £400 OVO Energy Discount
Company values
- Find a better way - We always look for a better way, whether that’s by delivering a better service, employing brilliant people or improving our products and processes
- Do what's right - Being open, honest and fair is one of the values which applies to everything we do. We take pride in talking to our customers and delivering exceptional work
- Build something great - Simple solutions aren’t quick or easy to find. They take time and tenacity. Our people work to find an answer that helps us ‘build something great’
Company HQ
Redcliffe, Bristol, UK
Articles
Leadership
Stephen Fitzpatrick
(Founder)Founder of multiple electric technology companies.
David Buttress
(Chief Executive Officer)CEO of OVO, the UK’s 3rd largest energy supplier. Joined in May 2024.
Diversity & Inclusion at OVO
Alessandro Storer (Head of Inclusion & Belonging )
- We run inclusive training and unconscious bias workshops for employees and interviewers
- We provide mental health support, through different networks, having mental health first aiders within the business and running initiatives like our "wellbeing Wednesdays" to promote this.
- We have dedicated Early Years programmes with a focus on underrepresented groups, offering different training opportunities within the business.
- We invest in tools, like Textio, and focused I&D job boards to help us reduce bias in our job postings and recruitment activity.
- Commitment in improving diversity across our Tech Teams and working with companies to improve the tech ecosystem as a whole, specifically have committed to 25% Women in Tech at OVO by 2025
- We've signed up to numerous charters, like the Tech Talent Charter, Race at Work Charter and Trans in the City, to show our continuing commitment to improving I&D within OVO and the wider community
- Within OVO we have multiple belonging networks and communities set up, to offer support and forums for everybody
- Read more about our commitments to improving Diversity & Inclusion at OVO in our linked belonging report
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