Strategic Account Manager, Github

$175k

Expert level
Remote in US
Github

Code hosting service for software building

Job no longer available

Github

Code hosting service for software building

1001+ employees

B2BInternal toolsSaaSDevOps

Job no longer available

$175k

Expert level
Remote in US

1001+ employees

B2BInternal toolsSaaSDevOps

Company mission

To help every developer—regardless of experience level—learn, code, and ship software effectively.

Role

Who you are

  • 10+ years of experience in sales development, account management, strategic sales, overlay sales, or any other relevant selling roles
  • 5+ years of experience in selling software licenses and/or usage based products to large enterprise and/or multinational corporations
  • Ability to demonstrate a proven track record of consistently exceeding quotas in excess of $1M+
  • Ability to work across different time zones based on customer needs with a willingness to travel when necessary (approximately 25%)

Desirable

  • Experience selling enterprise software products into large enterprise customers
  • Understanding of GSI and consulting firms, is a plus
  • Experience selling enterprise DevOps, DevSecOps, and/or AI products or tools
  • Ability to assess customer needs and build valuable, trusted, relationships at all levels, while delivering a great customer experience
  • Curiosity and willingness to continuously learn all aspects of the software development lifecycle, including GitHub products, tools, and services

What the job involves

  • The ideal candidate will have the aptitude and passion to become a master of GitHub’s product capabilities, underlying technology, and competitive advantages to build valuable solutions for our customers
  • The role will report to the regional sales director
  • Strategic account planning:
  • Develop plans and resource requirements to develop our potential and installed customers in the North America region, to upsell and add new products
  • Analyze and measure account plans for customer and company success
  • Provide accurate forecasting for in and out quarter opportunities and quarterly revenue commitments
  • Be the primary owner of the customer and their liaison to GitHub, and act as an ambassador for the client internally within the GitHub organization
  • Network building:
  • Be able to build a solid network at GitHub, Microsoft, and inside customers to ensure success
  • Work with technical product management, engineering, support, technical sales, customer success, and professional services to bring the full weight of GitHub to help customers
  • Understand GitHub products and solutions:
  • Understand how to counsel customers on best practices for leveraging GitHub products and services to become innovation leaders
  • Offer unique advice to encourage customers to think differently about their business and discover the true value of working with GitHub
  • Work programmatically with prospects and new customers on a set of metrics to show them how to improve their business by properly using GitHub products and services
  • Effective communicator and presenter:
  • Be able to present to small and large groups of customers strategic ideas, work off script and be able to answer questions and challenges in live settings with key customers and partners
  • Deal process, objection handling and driving momentum:
  • Understand how to map prospects and buying processes, help new buyers navigate deals to close, identify deal stakeholders, mobilizers and blockers in order to drive deal momentum to close, collaboratively strategize for solving deal-level challenges
  • Team with Solutions Engineering, Customer Success, and Operations:
  • Invest time in creating a functional team together with Solutions Engineering and Customer Success, our best teams are based on honest and transparent collaboration and communication
  • Identify, understand, and drive requirements forward necessary for customers to consume GitHub products via our operations partners

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

GitHub was founded to make a developer’s job easier with open and asynchronous communication, distributed version control, and source code management with Git. In the first year alone, 100,000 users were pushing code on the site.

GitHub has quickly become the world’s most popular platform for developers to collaborate on open-source projects from anywhere. Nearly every major company including Facebook, Google, and Apple hosts open-source projects on GitHub.

Github's approach to working mirrors its community, with employees collaborating remotely from all corners of the world. In 2018 Microsoft acquired the company as part of its larger strategy focusing on cloud computing services. GitHub is also continually evolving, with rolling investments placed into the continual development of its platform.

Insights

Top investors

Some candidates hear
back within 2 weeks

18% employee growth in 12 months

Company

Funding (2 rounds)

Jul 2015

$250m

SERIES B

Jul 2012

$100m

SERIES A

Total funding: $350m

Company benefits

  • Build amazing things with a balance of autonomy and collaborative teamwork. Set your own work schedule and make use of a flexible PTO plan when you need to recharge
  • You’ll enjoy 100% coverage of health insurance premiums across our medical, dental, and vision plan offerings, including coverage for dependents
  • We also offer five months of paid family leave to all new parents with the option to use it all at once or throughout the baby’s first year
  • GitHub provides a monthly wellness stipend designed to cover anything from gym memberships, massage, meditation apps, or any other wellness related expenses
  • Whether you live near an office or not, GitHub believes you can do your best work wherever you are. If you work remotely, you will receive a stipend to outfit your home office and receive reoccurring reimbursement refreshes
  • At GitHub, you’ll have a stake in the future success of our platform with equity grants. For full-time employees, we offer competitive 401k planning with a 50% company match up to the IRS 402(g) annual limit
  • Learn how you learn best. From books to conferences, you’ll get a yearly budget for your individual learning and development goals
  • GitHub matches charitable donations up to $15,000 per calendar year. And for each hour (up to 40 hours) of volunteering per year, you will receive $20 to donate to an organization of your choice

Company values

  • Customer Obsessed
  • Trust by Default
  • Ship to Learn
  • Own the Outcome
  • Growth Mindset
  • Global Product, Global Team
  • Anything is Possible
  • Practice Kindness

Company HQ

South Beach, San Francisco, CA

Founders

Currently Board Member at Spice AI. Previously Principal Director of PM at Microsoft, Co-Founder at HockeyApp / Bit Stadium GmbH and Codenauts GmbH. PhD Graduate of Mechanical Engineering at University of Glasgow.

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