Senior Content Designer, OVO

App, 12 Month Fixed Term Contract

£65-70k

You’ll be eligible for an on-target bonus of 15%

Figma
Miro
Senior level
London

More information about location

1+ day a week in office

OVO

Powering human progress with clean affordable energy for everyone

Job no longer available

OVO

Powering human progress with clean affordable energy for everyone

1001+ employees

B2CEnergySustainability

Job no longer available

£65-70k

You’ll be eligible for an on-target bonus of 15%

Figma
Miro
Senior level
London

More information about location

1+ day a week in office

1001+ employees

B2CEnergySustainability

Company mission

OVO is a leading energy technology company determined to create a world with clean, affordable energy for everyone. Using energy, technology and people power, the company is on a mission to lower its carbon emissions to zero by 2035, helping customers reduce theirs at the same time - they call this Plan Zero.

Role

Who you are

  • A product thinker - you care about why you’re designing something and what impact it will have for the user
  • Customer-obsessed, using data and research to inform and validate design decisions
  • Obsessed about the details, whilst having a birds eye view of how everything connects
  • A brilliant communicator - you can explain and rationalise the reasons for your design decisions and can give and receive constructive feedback
  • Experienced in designing for mobile with a strong portfolio of projects showing your ux writing and information architecture skills

What the job involves

  • We are seeking a Senior Content Designer to join our UX team. As a Senior Content Designer, you will play a pivotal role in shaping the voice and structure of our products responsible for designing customer experiences that empower customers to take control of their home energy and reduce their carbon footprint
  • Ideate, and craft content solutions that drive our customer and business goals forward
  • Develop concise, clear, and engaging UX copy that guides users seamlessly through our products, ensuring a consistent tone of voice across all touchpoints
  • Consider the whole system, using information architecture principles and techniques to structure and organise content for maximum clarity and usability
  • Define and own the content strategy ensuring alignment with overall product and company objectives across OVO's app and web experiences
  • Proactively identify opportunities to refine the user experience and improve key product metrics through impactful content
  • Actively contribute to our content and UX community by participating in critiques, sharing your expertise, and advocating for best practices in content design
  • Facilitate workshops and design sprints
  • Collaborate with Product Designers, Product Managers, UX Researchers and Engineers
  • Partner with content producers to ensure that all content is executed to the highest standards and built to spec
  • Use a variety of tools for sketching, collaborating, prototyping, and communicating design. We love Figma and Miro!
  • Take an agile and lean approach to software development, shipping fast and often
  • This role in 3 words: Purposeful, satisfying and impactful

Application process

  • Please note that applications without a portfolio attached will not be considered

Salary benchmarks

Our take

On average, home energy represents 26% of our carbon footprint. Ovo Energy wants to bring this to zero by providing cheaper, greener and simpler energy to customers. They are analysing meter data to deliver easy, personalised actions, turning electric vehicles into power stations with clever chargers, and building energy-efficient heaters. For households, their offering is organised into four different energy plans. that include interest rewards on energy credit balance.

In 2020, OVO completed the acquisition of SSE Energy Services' retail arm for £500 million, meaning that the challenger brand now has around 4 million customers in the UK.

While helping Ovo members halve their carbon footprints, the company is also working towards becoming a net zero carbon business by 2035. The challenges ahead for the company include encouraging consumer behaviour change, shifting towards subscription models for home energy use.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Many candidates hear
back within 2 weeks

42% female employees

14% employee growth in 12 months

Company

Employee endorsements

Inspiring mission

"The mission to provide Green energy to all customers, and to enable all our customers to start on a journey towards zero carbon living is written in..."

Funding (last 2 of 3 rounds)

Jul 2023

$261.1m

GROWTH EQUITY VC

Feb 2019

$261.1m

GROWTH EQUITY VC

Total funding: $562.6m

Company benefits

  • Annual Discretionary Bonus
  • 9% Flex Pay - extra on top of your core pay to use as you like. You can take it as cash, use as your pension contribution, or choose to spend it on a huge range of flex benefits (tech schemes, EV leasing and more!).
  • Flexible / Remote Working
  • Personal Development Allowances and Free Access to OVOLearn - our very own training platform
  • 34 Days Holiday (including bank holidays)
  • Health Insurance
  • £400 OVO Energy Discount

Company values

  • Find a better way - We always look for a better way, whether that’s by delivering a better service, employing brilliant people or improving our products and processes
  • Do what's right - Being open, honest and fair is one of the values which applies to everything we do. We take pride in talking to our customers and delivering exceptional work
  • Build something great - Simple solutions aren’t quick or easy to find. They take time and tenacity. Our people work to find an answer that helps us ‘build something great’

Company HQ

Redcliffe, Bristol, UK

Leadership

Founder of multiple electric technology companies.

David Buttress

(Chief Executive Officer)

CEO of OVO, the UK’s 3rd largest energy supplier. Joined in May 2024.

Diversity & Inclusion at OVO

Alessandro Storer headshot

Alessandro Storer (Head of Inclusion & Belonging )

  • We run inclusive training and unconscious bias workshops for employees and interviewers
  • We provide mental health support, through different networks, having mental health first aiders within the business and running initiatives like our "wellbeing Wednesdays" to promote this.
  • We have dedicated Early Years programmes with a focus on underrepresented groups, offering different training opportunities within the business.
  • We invest in tools, like Textio, and focused I&D job boards to help us reduce bias in our job postings and recruitment activity.
  • Commitment in improving diversity across our Tech Teams and working with companies to improve the tech ecosystem as a whole, specifically have committed to 25% Women in Tech at OVO by 2025
  • We've signed up to numerous charters, like the Tech Talent Charter, Race at Work Charter and Trans in the City, to show our continuing commitment to improving I&D within OVO and the wider community
  • Within OVO we have multiple belonging networks and communities set up, to offer support and forums for everybody
  • Read more about our commitments to improving Diversity & Inclusion at OVO in our linked belonging report

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