Solution Engineer, Brevo
+ Brevo offers an Ownership Plan (inspired by ESOP or stock programs)
More information about location
Digital marketing platform
Open for applications
Digital marketing platform
501-1000 employees
Open for applications
+ Brevo offers an Ownership Plan (inspired by ESOP or stock programs)
More information about location
501-1000 employees
Company mission
To empower businesses of every size to forge lasting customer relationships.
Role
Who you are
- Bachelor’s degree in Engineering, Computer Science, or related field.+3 years of experience in Consulting, Sales Engineering, Technical sales, or Product management roles
- Strong technical background with a special focus on RESTful API and capability to exploit logs and strong understanding of the e-mail marketing sector
- Exceptional presentation and communication skills, with the ability to effectively communicate technical information to a non-technical audience
- Proven ability to develop relationships and consult with customers to understand their business challenges and objectives
- Ability to work collaboratively with cross-functional teams, including sales, product development, and marketing
- Excellent problem-solving skills and the ability to think strategically about business and technical challenges
- You are curious, eager to learn, and have great adaptability to change!
What the job involves
- The Solutions Engineer role merges expertise in product knowledge with crucial involvement in the sales and customer integration phases
- You will support our sales team by leading technical presentations and product demonstrations, while ensuring our solutions align with the prospects' requirements
- Beyond the sales phase, the role extends to guiding customers through the integration process with Brevo, emphasizing dedicated support to help clients achieve their business objectives
- This position demands a balance of technical acumen and customer engagement skills
- Define, customize and execute implementation plans with key deliverables and project milestones with the CSM/PM and Deliverability experts
- Define and execute implementation plans, ensuring optimal setup and usage of product features, including API integrations
- Work closely with the CSM team & Technical teams (Product, Engineering, and Customer Care) to keep on optimizing the implementation process
- Address technical questions from customers, offering accurate and comprehensive information to foster confidence in our solutions
- Create compelling technical proposals that highlight the unique advantages and value proposition of our products
- Proactively test, troubleshoot, and monitor client setups during the implementation phase, ensuring a seamless onboarding experience
- Conduct product training sessions for customers and the revenue department, and provide technical guidance during product installation and customization
- Stay abreast of industry trends and product developments, and facilitate the integration of customer feedback into product development, enhancing product relevance and competitiveness
Application process
- A first video interview with our Talent Acquisition Team
- A second video interview with our Team Lead Solutions Engineer
- Case study
- A last video interview with our Head of Solutions
Our take
Brevo, formerly Sendinblue, is a digital platform that helps businesses grow and develop strong relationships with its customers. Specialising in email, SMS, Facebook, Chat, CRM, and more, it supports more than 300,000 active users across 160 countries, with offices in Seattle, Berlin, Bangalore, Sofia, Noida, and Toronto.
Unlike other marketing solutions that are more focused on enterprise level businesses, Brevo focuses on both B2B and B2C businesses and eCommerce sellers. It is committed to providing affordable and accessible marketing solutions to reach as many customers as possible. A recent acquisition of Yodel.io enabled the company to reduce digital marketing costs while creating additional features for customer success.
Brevo's position has strengthened in the growing market as more SMBs are going digital. The company is also targeting enterprise customers including Louis Vuitton, the candy giant Haribo, Fujitsu, Amnesty International and Greenpeace. Having recently reached centaur status, the company is still building new products and acquiring smaller companies, targeting $1B Annual Recurring Revenue by 2030.
Kirsty
Company Specialist
Insights
Few candidates hear
back within 2 weeks
63% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$150.4m
SERIES B
Sep 2017
$33.1m
SERIES A
Total funding: $184.9m
Company benefits
- A unique opportunity to join an international and collaborative scale up environment in a hyper-growth context
- The chance to grow your professional and technical skills, with real room for career progression
- Shared ownership plan
- Paid time off and paid holidays
- Budget to support your workspace at home
- Optional health insurance package
- Bi-annual global company offsite; inter-office trips
- A modern office in a central location with free snacks/drinks and fun activities!
- Team events and more!
- Work's council benefits (HelloCSE)
- Very competitive referral program
- Second parent leave: 1 month of fully paid leave
Company values
- Empower the customer - We succeed when our customers succeed. This idea goes into everything we do: from developing the product to communicating with prospective and existing users
- Impact first - We’re always stronger together. We all bring value to Brevo, constantly collaborating to achieve our shared goals and help each other develop our own skills
- Humbly open - We are an open company with an emphasis on humility. Everyone is accessible and open to listening to, challenging, and being challenged by others in their work
- People company - People are our biggest strength. With more than 86 different nationalities, our diversity gives us a wide variety of perspectives to help us grow, learn, and improve together
- Build up together - We’re always stronger together. We all bring value to Brevo, constantly collaborating to achieve our shared goals and help each other develop our own skills
Company HQ
Madeleine, Paris, France
Articles
Leadership
Armand Thiberge
(CEO)Acts as an investor for My Job Glasses, Backacia and SABI AGRI. Previously founded Dual Technologies Services.
Jeremy Cahen
(CPO)Serves as a founder and advisor for Harvestr, and as a President for eGG-one school. Previously acted as Founding President for oonity.
Steffen Schebesta
(North America CEO)Acts as a founder and shareholder for Jurafuchs (Go Legal GmbH). Currently serves as a private investor for LIVEBUY and Vespucci Analytics, and as a shareholder and an advisory board member for RFQ2Go.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity & Inclusion at Brevo
- With offices in eight countries and employees representing 86 nationalities, Sendinblue is a multicultural company and our diversity is one of our greatest strengths. It makes us clever problem solvers, collaborative team members, and open-minded thinkers.
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