• 3+ years of product management experience in consumer eCommerce, Saas, or related experience in technology-focused business
• Bachelor's degree or equivalent work experience
• Experience using eCommerce best practices, iterative product development and end-to-end product delivery
• Proven experience in the development and maintenance of eCommerce transactional sites and supporting B2B tools, ideally within a high traffic environment
• Ability to develop a clear, justifiable roadmap for each of your areas of responsibility- including ability to identify and manage dependencies
• Excellent written and verbal communication skills
• Strong communication and stakeholder management skills, including experience in dealing with remove stakeholders and colleagues
• Product research and discovery skills including competitive analysis
• Understand agile software development process
• Experience with key product management functions such as market research, competitive analysis, requirements definition, concept validation, product roadmap and working within organizations to effect positive change
• Outstanding problem-solving skills, attention to detail and ability to find the correct solution for complex business problems
• Proven ability to work independently and as part of a team within a highly collaborative environment
• Experience with deciphering business needs and converting requirements into clear, coherent specifications using user stories, user flows, acceptance criteria and any other supporting documentation
• Capable of managing multiple projects simultaneously and handling shifting priorities
• Demonstrated ability to understand and translate technical details into deliverables

Desirable

• The Senior Product Manager, Digital Ticket Movement, is a pivotal role in the development of Ticketmaster’s marketplace and digital ticketing strategy
• This individual will have direct and shared ownership of fan facing products within the Ticketmaster ticket management platform with the goal of creating a seamless and user-friendly fan experience
• This role involves building and maintaining relationships with key members of the Ticketmaster and Live Nation teams
• Key areas of responsibility include communication, relationship management, requirements gathering and definition, and guiding initiatives through the product development lifecycle
• The role requires someone who is comfortable operating at a fast pace, is detail oriented, drives for results, and is ready to help evolve our business and technology behind it to ensure a smooth digital ticket movement experience for fans preparing to attend their next event
• Translate and prioritize business needs into innovative, quality solutions
• Drive product and customer experience from concept to launch, working with cross-functional teams of product managers, designers, engineering, and operations across the globe
• Determine and manage requirements and user stories for both internal and client-facing products, and services with input from internal stakeholder and at times external clients
• Write, prioritize, and manage sprints and backlog driven by usage and value insights
• Motivate a talented team of engineers to deliver iterative value with every product release
• Collaborate with product and engineering leadership to contribute to a strategic product roadmap
• Accelerate value delivery by understanding the needs of the business and incorporating those into the roadmap and each deliverable
• Develop and track metrics for success, ensuring the team is clear on their objectives every step of the way
• Take ownership of documentation, demos, and sequence diagrams as tools to manage a complex system of interdependencies
• Work directly with go-to-market teams in order to ensure an impactful launch for all new products and features deployed globally
• Capture, monitor and present hard data (KPIs) to assess assumptions and feature concepts for modifications or future enhancements
• Ability to navigate working across time zones both the US and the globe as we continue to grow our product offerings for every fan worldwide
• Be the evangelist of assigned product, collaborating with client support, education and marketing teams to communicate product changes to Ticketmaster’s clients and fans and to define go to market strategy