Site Reliability Engineering Lead, IDEXX
Salary not provided
AWS
Docker
Kubernetes
GCP
Python
Java
Go
Kotlin
Splunk
ELK
Jenkins
Azure
Senior and Expert level
Remote in US
More information about location
Veterinary diagnostics and cloud veterinary software
Open for applications
Veterinary diagnostics and cloud veterinary software
1001+ employees
B2BBig dataHardwarePetsSaaSCloud ComputingBiotechnology MedTechProduct
Open for applications
Salary not provided
AWS
Docker
Kubernetes
GCP
Python
Java
Go
Kotlin
Splunk
ELK
Jenkins
Azure
Senior and Expert level
Remote in US
More information about location
1001+ employees
B2BBig dataHardwarePetsSaaSCloud ComputingBiotechnology MedTechProduct
Company mission
To enhance the health and well-being of pets, people, and livestock.
Role
Who you are
- The ideal candidate should have a strong technical background, excellent problem-solving skills, and a passion for building resilient systems
- You will have a solid track record of leading technical initiatives to meet timelines and meet the expectations of various stakeholders
- You have a strong understanding of cloud infrastructure (AWS, GCP, Azure) and containerization technologies (Docker, Kubernetes)
- You have 7+ years of experience in site reliability engineering, software development, or a related role
- You have proficiency with languages including Java/Kotlin
- Bachelor’s degree in computer science, Engineering, or a related field. Master’s degree preferred
- Proven experience leading and mentoring technical teams
- Proficiency in scripting and automation using languages such as Python, Go, or similar
- Experience with monitoring and logging tools (Splunk, ELK, CloudWatch, etc.)
- Experience working with RESTful APIs, front end JS frameworks and Jenkins
- Excellent problem-solving and analytical skills
- Experience with relational & NoSQL databases
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced, dynamic environment
What the job involves
- We are looking for a motivated engineer to join the Site Reliability Engineering Team to help drive performance, stability and customer satisfaction with the product and the team
- The right lab information management system (LIMS) is critical to operations, clinical outcomes, client relationships, and more
- Applying system thinking to these challenges supports our desire for change while also creating pull-through innovations that are led by our commercial needs, and the needs of our customers
- IDEXX is looking for a SRE Technical Lead to work on a complex distributed platform that scales globally across the entire Reference Lab operations ecosystem
- You will participate in everything from high-level design, execute product strategies, oversee the management and optimization of our vendor software products and solutions
- You will be working on a platform that is composed of numerous technologies and leverages PAAS infrastructure in both AWS and GCP
- This opportunity offers the chance to tackle complex challenges and build a new solution from the ground up
- As the SRE Lead, you will be responsible for ensuring the reliability, scalability, and performance of our services and solutions
- Mentor team of Site Reliability Engineers
- Foster a culture of collaboration, innovation, and continuous improvement within the team
- Identifies business needs, assesses available technologies, and develops and presents solutions
- Design, implement, and maintain systems and processes to ensure high availability and performance of services
- Develop and manage SLAs, SLOs, and SLIs to monitor and improve service reliability
- Proactively identify and address potential reliability issues and risks
- Provides high level of customer service, partners with end users in the resolution of problems or in deployment of new applications
- Drive automation efforts to reduce manual work and improve operational efficiency
- Develop and maintain infrastructure as code and configuration management tools
- Implement monitoring, logging, and alerting systems to ensure timely detection and resolution of issues
- Design, code, test, debug, and document software applications according to technical specifications developed by analysts and project teams. Create modules that adhere to these specifications, ensuring efficient and reliable system operation
- Lead incident response efforts, including root cause analysis and post-mortem reviews
- Implement processes to prevent recurrence and improve incident response times
- Collaborate with cross-functional teams to ensure effective communication and coordination during incidents
- Identify opportunities for process improvements and implement best practices for SRE
- Stay up-to-date with industry trends and emerging technologies to drive innovation
- Foster a culture of learning and knowledge sharing within the team and across the organization
- Work closely with development, operations, and product teams to ensure seamless integration and delivery of services
- Provide technical guidance and support to other teams as needed
- Participate in architecture and design discussions to ensure reliability and scalability considerations are addressed
Our take
IDEXX was founded in 1983 to run diagnostics for Veterinary Practices of all sizes. Some of its software products include Cornerstone, Ezyvet, Neo, VetConnect PLUS, and more. It also provides solutions for livestock, poultry and water testing.
The global veterinary practice management software market, characterized by increasing awareness of animal health across the globe, is expected to reach over USD 1.59 billion by 2030.
IDEXX continues to develop innovative products such as its most recent Vello, a pet owner engagement software. This engagement platform tackles the age-old problem of communication clarity between veterinary professionals and customers. IDEXX's broad product range and generous funding rounds exemplify its place as a leader in the veterinary software market.
Steph
Company Specialist
Insights
Company
Company benefits
- Work From Home Opportunities
- Contribution To Pension plan
- Medical Insurance
- Life Insurance
- Annual Leave
- Virgin pulse
- Maternity and Paid Parental Leave
- 24/7 Employee Assistance Programme
- Pet Insurance Plan
Company values
- Achieve and sustain market leadership
- Exceed the expectations of customers
- Empower and reward our employees
- Innovate with intelligence
- Cultivate entrepreneurial spirit
- Contribute to our communities
Company HQ
Westbrook, ME
Articles
Leadership
Jay Mazelsky
(CEO (Not Founder))Currently Board Member at Dentsply Sirona. Previously Senior Vice President at Philips Healthcare and worked at Hewlett Packard between 1988 and 2001.
Diversity & Inclusion at IDEXX
- IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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