Product Researcher, Staffbase

Salary not provided

+ Employee Stock Option Plan

Junior and Mid level
Berlin
Staffbase

Employee communications platform

Be an early applicant

Staffbase

Employee communications platform

501-1000 employees

B2BEnterpriseInternal toolsCommunicationSaaS

Be an early applicant

Salary not provided

+ Employee Stock Option Plan

Junior and Mid level
Berlin

501-1000 employees

B2BEnterpriseInternal toolsCommunicationSaaS

Company mission

Staffbase's mission is to unite companies and their employees behind a common purpose.

Role

Who you are

  • Experience: 2+ years of experience in UX research, preferably in the B2B SaaS industry
  • Autonomy and Ownership: Ability to autonomously organize yourself, taking ownership of and responsibility for your work, ensuring alignment with project goals
  • Mixed Methods Experience: Proven ability to plan, conduct, and analyze mixed methods research that effectively combines quantitative and qualitative approaches
  • Strategic Research Experience: Experience collaborating or conducting strategic research studies, including generative and explanatory research, to inform product development
  • Analytical Thinking: Apply analytical and problem-solving skills, with experience to distill complex data into actionable insights that drive decision-making
  • Entrepreneurial Mindset: Possess an entrepreneurial spirit with an appetite for impact, ensuring that every study is actionable and impactful, contributing to the overall success of the product
  • Communication skills: Good communication skills, capable of speaking with technical or non-technical people alike, both verbally and in written English, ensuring clear and effective collaboration
  • Skills: Familiar with modern research tools and usability testing, with a passion for user-centric design

What the job involves

  • At Staffbase, you will have the opportunity to help redefine the importance and purpose of internal communications in the enterprise segmen
  • We are looking for an exceptional Senior Product Researcher to own the end-to-end research process in one of our Units
  • Your insights will help us improve and shape our product, inform stakeholders and leadership about product opportunities, and foster a user-centric approach while collaborating with multiple roles
  • This role will report to a Research Manager and the VP of Product Experience
  • This is a fixed term contract until March 2026
  • Create a Research Roadmap: Develop and maintain a research roadmap for an assigned product unit, aligning with the product's strategic goals and user needs
  • Lead Research Initiatives: Design and conduct research studies, surveys, and interviews to gather deep insights into user needs and behaviors
  • Collaborate with Product roles: Manage stakeholders and work closely with the Product Managers and Designers to guide and make informed decisions that align with user insights and business needs
  • Participate in discussions and decisions: You build bridges with stakeholders, engage in discussions and make sure the insights are disseminated, impacting decision-making
  • Support the Design Team: Provide tools, guidance, and support to enable the product design team to conduct their own research, fostering a culture of continuous learning and improvement
  • Collaborate for Excellence: Work in unison with the Product Research team to ensure excellence in the craft, maintaining high standards and innovative methodologies
  • Champion the User: Advocate for user-centered design principles and foster a culture of empathy and innovation

Our take

Since launching in 2014, Staffbase has grown into a major name in the internal communications niche. Its platform is used by the likes of Samsung, ALDI, DHL, and Domino’s to create branded, mobile-first communication and information sharing tools which can access a company’s intranet from anywhere.

Staffbase has managed to set itself apart to some extent from the range of other internal communication apps like Slack and Teams by focusing on building a product tailored towards dedicated internal communication teams, rather than taking a more general approach.

This is proving to be a good decision as, with the shift to remote and hybrid working, the last few years have seen Staffbase gather serious momentum. A 2021 merger with Canadian competitor Banantang has been followed up by a series of major funding rounds and a rise to unicorn status. As well as this, it’s been expanding its own product portfolio through a number of strategic acquisitions as it looks to stay ahead of the competition.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

Many candidates hear
back within 2 weeks

9% employee growth in 12 months

Company

Funding (last 2 of 7 rounds)

Mar 2022

$118.5m

SERIES E

Mar 2021

$145m

SERIES D

Total funding: $316.3m

Company benefits

  • Financial Benefits: Let’s talk about money – all Staffbase employees get stock options granted (ESOP). When the company wins, you win, too. Additionally, we offer country-specific pension plans to all employees.
  • Health@Staffbase: We care about your physical and mental health. Staffbase provides mental health resources with certified clinicians via phone, email, chat, and video. Beyond healthy snack options, drinks, and dynamic workspaces, we also offers free sports courses.
  • Ongoing Learning: We thrive on personal and professional growth. Every employee gets €1,800/$2,200/£1,650 per year to spend on education.
  • Parental Leave: We recognize that one of the most special events in an individual's life is the birth or adoption of a child. We offer paid parental leave options for all employees.
  • Flexibility: When it comes to your personal life, it’s not our place to dictate your schedule. We offer flexible work from home as well as full-time and part-time options.
  • Generous Vacation Policies: Taking time off is important. We want you to take vacation and give your body and mind a break when you need it.
  • Fun Stuff: From virtual art nights to scavenger hunts: there are no limits when it comes to fun team building activities at Staffbase. Once a year, we all gather for THE ONE BIG internal event: Staffbase Camp.
  • Giving Back: Giving back is important to us. Every employee can volunteer one day per year at an organization of choice. On top, Staffbase contributes with a donation.
  • Lease a Bike: We offer our employees loaned bicycles and cyclists' safety equipment as a tax-free benefit. It’s an initiative to promote healthier journeys to work and to reduce environmental pollution. This benefit is currently available in Germany, UK, and the Netherlands.

Company values

  • Growth – Celebrating Change, Being eager to Learn, Seeking Excellence
  • Ownership – Being Accountable, Being Proactive, Being Thought Leaders
  • Empathy – Being Humble, Being Fun, Being Human

Company HQ

Altchemnitz, Chemnitz, Germany

Leadership

Previously co-founded productivity app builder startup Hojoki, serving as CEO before co-founding Staffbase.

Before Staffbase, co-founded and served as COO of Hojoki.

Frank Wolf

(President)

Previously worked in Social Technologies and Collaboration for T-Systems Multimedia Solutions (T-Mobile), following seven years as a Manager for Accenture.

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