Product Designer, Moveworks
Contract
+ Equity
Office located in Mountain View, CA
Enterprise-built conversational AI platform
Be an early applicant
Enterprise-built conversational AI platform
501-1000 employees
Be an early applicant
+ Equity
Office located in Mountain View, CA
501-1000 employees
Company mission
To make getting instant help at work effortless for employees.
Role
Who you are
- You are a self-driven designer that is constantly thinking about how experiences function and are perceived, as much as how it should look
- You enjoy turning complex technical workflows and tasks into delightful magical experiences
- A proven ability to imagine innovative visual experiences on multiple high velocity projects
- Experience designing visual UI systems as well as creating graphic design elements from illustrations to iconography
- Strong story-telling skills to convey proposed designs clearly and persuasively across different audiences
- Knowledge in digital product design, spec design, and asset production, proficiency with design tools like Figma. Ideally with experiences building Design Systems in the past
- Experience with time management, task prioritization, and identifying problems and work towards solutions
- Above all, insatiable curiosity and a growth mindset
What the job involves
- As a key member of the Product Design Team, you will be responsible for delivering business critical visual experiences to empower our Enterprise Stakeholders and end users
- Your work will enable companies to leverage the Moveworks AI Platform to support their employees in many creative ways
- This role will constantly challenge you to identify the biggest pain movers for Enterprise product visual designs
- You will work alongside the best in class product designers, product managers, and engineering teams
- This is a great opportunity to play an integral role at the fastest-growing AI startup in its space, if you are looking for a well rounded visual designer role
- Work in a cross-functional team to inspire, define and build delightful visual designs and enrich established design systems for product experiences
- Rapidly produce strong conceptual and expressive design that is engaging and reflect a cohesive visual style and tone
- Seek out creative opportunities to improve on existing style(s) and approach
- Execute on product experiences from developers and admins to all end users, with implications across product boundaries of other platforms
- Inspire your teammates, give and receive feedback, and critique respectfully
- Contribute to evolving design systems and processes to scale production efforts
Our take
Moveworks provides IT service and helpdesk support through an AI-driven chatbot. Its system utilizes information about an employee, such as their role and seniority level, to deliver the correct information or carry out processes. Moveworks claims to solve 30% of IT support tickets within weeks of implementation.
In 2024, Moveworks opened a data center in Australia and its service has seen strong uptake from large enterprise-level companies, where IT teams deal with hundreds of requests at a time, helping to minimize backlog and gain back employee time. As more and more workers move from office to home or hybrid, IT support requests have boomed, opening up the opportunity for Moveworks to expand its client pool and provide solutions to help with this change.
Competitors such as Electric offer similar automated IT support services, but Moveworks has invested heavily into creating an AI system that is conversational and easy to use. Automated solutions with machine learning capabilities can also identify cost-saving opportunities. When unused software licenses are estimated to cost companies billions of dollars a year, there is money to be made by identifying and removing these avoidable costs through AI.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2021
$200m
SERIES C
Nov 2019
$75m
SERIES B
Total funding: $305m
Company benefits
- Fully paid medical, dental, and vision coverage with no premiums
- Fully paid short-term disability, long-term disability, and life insurance
- Free daily meals
- Unlimited PTO
- Unlimited paid sick days
- 16 weeks of 100% paid parental leave
- Medical, family care, and military leave
- Competitive salary — we’re one of the best-paying companies in the Bay Area
- 401(k) with matching
- Equity and stock options
- Commuter and parking benefits
Company HQ
Mountain View, CA
Articles
Leadership
Bhavin Shah
(CEO)After an MA at Stanford, Bhavin worked as a Director at LeapFrog Enterprises before co-founding Gazillion after 5 years in 2005. They left their CEO role at Refresh to co-found Moveworks in June 2016.
Vaibhav Nivargi
(CTO)Vaibhav started their career as a Stanford University Research Scientist before working for Aster Data as a Software Engineer. Having started ClearStory Data in 2011, they co-founded Moveworks in 2016.
Varun Singh
(President)Varun worked for half a decade as SVP of Product at Sefaira before spending 2 years as Lead Product Manager at Facebook. They left in 2016 to co-found Moveworks.
Jiang Chen
(CTO of AI)Jiang took a PhD at Yale in Computer Science before working as a Columbia Research Scientist and spending 7 years at Yahoo! and Google. After a year at Airbnb, they co-founded Moveworks.
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