Engineering Manager, DoorDash
Merchant, Voice AI
$201.9-302.9k
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
$201.9-302.9k
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- BS, M.S., or PhD. in Computer Science, Language Technologies, or related quantitative field
- 2+ years of experience in people management leading learning teams of 5+ engineers
- 7+ years of industry experience as an SDE or MLE in an iterative, product-focused development environment
- Experience with distributed system design, system scaling, and performance optimization
- Hands-on leadership and strong interest in 0-1 innovation
- Humility - willing to get into the details and open to feedback
- Growth mindset - you're eager to expand your skill set and excited to carve out your career path in a hyper-growth setting
- Adaptability, resiliency, and ability to thrive in ambiguity - things can change quickly, and you'll need to help the team evolve
What the job involves
- DoorDash is looking for an Engineering Manager with an ML background to lead the Voice Ordering AI team
- This team is responsible for helping our merchants optimize their 1st party channel by increasing phone order conversion and in-store efficiency – we are building on the latest technologies in generative AI to innovate in this space
- Our Voice AI team is a part of our Merchant engineering org, responsible for empowering local businesses to connect with consumers – enabling frictionless onboarding, reliable ordering, and increased business insights to help grow sales
- DoorDash is looking for an engineering manager with strong machine learning algorithm knowledge to oversee the Voice AI team
- Your team will span backend and ML engineers and will work across multiple platforms to build the end-to-end AI ordering system
- You will partner with Product and Operations leads to create a vision and roadmap to help merchants propel their businesses to new heights
- Build an end-to-end large-scale generative AI application
- Lead and grow a team of exceptional machine learning and backend engineers, delivering end-to-end large scale systems, leveraging cutting-edge NLP and LLM technologies
- Collaborate with Product, Design, & Operations teams to define and execute on the roadmap and vision for the team
- Encourage innovation, teamwork, implementation of cutting-edge technologies, and outside-of-the-box thinking
- Oversee the hiring process for your team, in partnership with recruiting, to grow a diverse and inclusive team
Otta's take
Theo Margolius
COO of Otta
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Insights
Company
Funding (last 2 of 11 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company values
- We are doers
- We are learners
- We are leaders
- We are one team
Company HQ
Mid-Market, San Francisco, CA
Founders
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
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