Advisory Solution Consultant, ServiceNow
SecOps
Cloud-based digital workflows for enterprises
Job no longer available
Cloud-based digital workflows for enterprises
1001+ employees
Job no longer available
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Strong pre-sales experience
- Understanding of the sales process and a trusted advisor for account representative and extended sales organization
- A Bachelor’s degree or equivalent training and 3-5 years of experience is required
- Work experience or strong understanding of Security Operations Center (SOC), Network Operations Center (NOC) or Computer Security Incident Response Center (CSIRC)
- Strong understanding of Networking and Security technologies: SIEM, IDS /IPS, vulnerability management, end-point protection, breach detection, and threat intelligence
- Knowledge of various attack vectors and intrusion methodologies: DDoS, malware, phishing, brute force, APT, buffer overflow, etc
- Experience in security frameworks such as NIST 800-61, ISO27035, SANS, etc
- Experience with threat intelligence frameworks, such as STIX/TAXII and OpenIOC
- Strong preference will be given to candidates that have worked in Information Security at a global or national commercial enterprise
- Ability to architect and effectively communicate solutions to business challenges
- Responsible for understanding business and technical problems addressed by the products including applicable regulations, business drivers, security, evolving business needs, etc
- The following industry certifications are desirable: CISSP, GCIH, GCIA, GSEC, CEH, GIAC
- Must have strong written and oral communication skills and be self-directed and independent
What the job involves
- ServiceNow is seeking driven Pre-Sales Security Solution Consultant
- The Security Solution Consultant will be the subject matter expert providing leadership and expertise to support customers during the sales engagement
- You will partner with sales, solution consulting and the rest of the ServiceNow ecosystem to achieve customer success through thought leadership and driving awareness
- The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions
- As a member of our Solution Consulting team, you will have a major impact on our future success by supporting SecOps Sales
- You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team
- This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles
- Responsible for creating innovative solutions leveraging ServiceNow Security Operations (Security Incident Response, Threat Intelligence and Vulnerability Response)
- Review customer’s security architecture and design process and system integrations to ServiceNow Security Operations
- Respond to customer questions relating to ServiceNow Security Operations
- This role is pivotal in providing our growing customer base, with lessons learned, strategies, and advice to enhance real world Security Operations
- Develop and contribute to sales campaigns focused on Security Operations
- Contribute and maintain a showcase of Security Operations solutions created on the ServiceNow platform
- Help develop solutions and capabilities that enable other Solution Consultants to demonstrate the value of Security Operations on the ServiceNow platform
- Configure solution environments to address customer requirements and business issues
- Collaborate with Product Management and Development team members to enhance. ServiceNow products with new capabilities that address customer needs
- Ability to work in a global team and, share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of other team members
- Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors
- Supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars etc
Otta's take
Theo Margolius
COO of Otta
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Insights
Some candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Founders
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Diversity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
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