Accounts Receivable Specialist, Monday.com
3+ days a week in office
Workplace management platform
Be an early applicant
Workplace management platform
1001+ employees
Be an early applicant
3+ days a week in office
1001+ employees
Company mission
Monday.com's mission is to create a tool that people will love to use - one that’s fast, beautiful & responsive.
Role
Who you are
- If you have experience with payment portals and collections software, that’s a huge plus!
- 2+ years of collections/account receivables experience
- Highly motivated and able to manage own workload independently and efficiently
- Proficient with Excel
- Capable of managing a variety of tasks and effectively assessing the priority and urgency of each
- Ability to work within a global team
- Excellent spoken and written communication skills
What the job involves
- Our amazing finance team is growing, and we are looking for a highly motivated and driven Collections Specialist to join us in London
- As a key contributor to our cash collection efforts, you will play a vital role in managing customer accounts, identifying and resolving payment issues, and collaborating with various internal teams to ensure a seamless collections process
- As part of the global Accounts Receivable team, your primary responsibilities will include:
- Cash Collections: Actively manage assigned accounts receivable balances to ensure timely collection of outstanding payments, while minimizing bad debt exposure
- Issue Resolution: Identify and resolve payment issues that cause delays, such as short payments, tax-related discrepancies, and unmet customer payment requirements
- Customer Communication: Regularly communicate with customers via email and phone to address open invoices, follow up on overdue payments, and ensure alignment with payment terms
- Internal Collaboration: Work closely with internal teams, including Account Managers, the Billing Team, and other stakeholders, to resolve billing issues and ensure smooth customer interactions
- Payment Reconciliation: Reconcile customer payments against open balances, resolve any discrepancies, and process refunds as needed
- System Updates & Reporting: Maintain accurate records in all relevant systems, ensuring that data is up-to-date for management to review and assist with cash flow forecasting
- Process Improvement: Continuously identify opportunities to improve collections processes, enhance efficiency, and support automation initiatives
- Tax & Compliance: Collaborate with customers and tax authorities to address any payment-related tax issues and ensure compliance with local and international regulations
- Accounting Support: Assist with month-end and quarter-end accounting close processes to ensure accurate financial reporting
- General Support: Provide assistance to the finance team with other ad-hoc responsibilities as needed
Salary benchmarks
Our take
Monday.com is a customisable work OS where teams create and shape workflow apps in minutes to plan, run, and track their processes, projects, and operations for organisations of all sizes. The code-free platform adapts to shifting needs quickly, liberates teams from manual grunt work, and connects teams in a collaborative work space.
The company’s products are gaining increasing popularity with customers seeking ways to manage employees who are increasingly working from home. Within the collaboration tools market, Monday.com hopes to position itself as the ever-powerful and smart go-to place to get an overview of everything that’s happening in teams, with low chat noise and no need for technical knowledge to gain understanding. It's been picked up by over 150,000 companies worldwide including household brands such as Coca Cola, hulu and Universal Music Group.
Monday went public in 2021 at a valuation of about $2 billion and its revenue and subscription base has continued to grow despite economic headwinds in the overall tech sector. Long term, the founders believe they can grow the company to a secure No. 1 spot. They plan to do this by capitalising on the growing uptake of remote working and no-code customisation over the next decade.
Kirsty
Company Specialist
Insights
Many candidates hear
back within 2 weeks
13% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2019
$150m
SERIES D
Jul 2018
$50m
SERIES C
Total funding: $234.1m
Company benefits
- Equity benefits
- Wellness benefits
- Pet-friendly office
- Work from home opportunities
- Health insurance
Company values
- Transparency
- Impact
- Data-driven
- Ownership
- Inclusivity
- Accountability
Company HQ
Tel Aviv-Yafo, Tel Aviv District
Articles
Leadership
Roy Mann
(Co-CEO)Previously CTO at Wix and two-time former CEO of internet startups
Eran Zinman
(Co-CEO)Founded Conduit Mobile, and has extensive software development experience
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