• You are a motivated self-starter with a bias towards action
• You are customer-focused
• We build everything with our users in mind
• You have a passion for creating intuitive products that fit customers’ needs
• Pragmatism: You can take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
• Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must
• Solid experience with at least one programming language. We use Go and Pytthon, but if you are familiar with C, C++, Rust, or similar, that translates well
• Some experience with delivering projects, from gathering requirements and brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
• Some experience with developing software that runs in the Cloud or some experience with systems engineering
• Experience writing clean, robust, and performant software that is easily maintained by others

Desirable

• Our products are built on Grafana's open-source observability platform, which integrates alerting, SLOs, on-call, and incident management
• We are looking for an engineer to help us grow and develop our Incident Response Management platform
• Grafana IRM is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure
• We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool
• Take an active role in influencing our roadmap and your career objectives
• Work with your team to deliver new features, then use the results to iterate and improve
• Drive projects from initial ideation to operations once they are in customers' hands
• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
• Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
• Be a part of your team’s on-call rotations and take ownership of the services you’re running
• Mentor and support other team members, participate in design discussions, and collaborate with the team
• Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system