Senior Business Contracts Manager, Amazon
Amazon Business
The largest online retailer and technology provider
Open for applications
The largest online retailer and technology provider
1001+ employees
Open for applications
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- The ideal candidate possesses demonstrated contract and/or proposal management experience in the procurement and/or category management space, an ability to identify and drive global process improvements, and an eye for detail with a drive to follow-through
- Successful candidates will have outstanding communication skills with internal and external stakeholders
- They will have an industry background that enables them to develop win themes and technical discriminators for inclusion into proposals and a contracts background that enables them to easily interact with legal team
- The ideal candidate will be able to support business contracts in German and English
- Bachelor’s Degree
- Fluent German and English skills (C1+ level)
- Several years of contracts management (including managing large contracts), procurement, legal or other relevant experience with public or private sector customers
- Excellent communicator who can quickly earn the respect of teams and customers
- Strong influencing and negotiating skills
Desirable
- Postgraduate Degree or Equivalent Experience
- Knowledge of managed spend buying requirements and/or expertise in reviewing and negotiating terms across a broad range of private and/or public sector contracts
- Experience in CRM tools and Salesforce
What the job involves
- The Amazon Business team is dedicated to developing solutions that make procurement easy for organizations
- Business Contracts Managers are an integral component to the team, acting as subject matter experts in pre and post-award contract management
- As a Sr. Business Contracts Manager, you will have the exciting opportunity to help develop the go-to-market strategy and deliver on our spend adoption plans with our Commercial, Public and Strategic customers
- They will be able to solve business and technical requirements for our customers and partners, working with internal teams to quickly build the best proposal
- Participate in and oversee group reviews of all customer contractual and purchase documents
- Coordinate legal activities for contract/agreement negotiation and support the competitive bid process in reviewing RFPs and enabling contract compliance
- Complete SOP Playbook to facilitate overall management of each signed contract
- Review each proposed RFx to identify risks and access compliance capabilities; Advise on contracting issues and approaches with respect to commercial terms and conditions as well as acquisition policy and regulations
- Lead all contract implementation activities including notifying compliance stakeholders and facilitating reporting requirements and fee payments
- Develop and launch Go-To-Market plan for each contract to educate Customer Advisors and leverage the contract as an engagement vehicle
- Facilitate customer meetings; Lead communication with customer contracting leads
- Maintain contract records/files and manage, track, and insure adherence to all contractual obligations
- Develop and implement tools and processes in contracting operations to increase efficiency and sales productivity. Support the Customer Advisor team in educating contracting leads on Amazon Business
- Establish internal reporting on contract performance and own monitoring and reporting on progress, including oral and written presentations to EU senior leadership
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist
Insights
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
Company values
- Customer obsession rather than competitor focus
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Company HQ
South Lake Union, Seattle, WA
Articles
Founders
Jeff Bezos
(Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO (not founder))Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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