Senior Technical Product Manager, mParticle
Analytics
+ Stock options
Customer data platform for multi-channel consumer brands
Open for applications
Customer data platform for multi-channel consumer brands
201-500 employees
Open for applications
+ Stock options
201-500 employees
Company mission
To empower businesses to deliver personalized and engaging experiences to their customers across all screens and devices.
Role
Who you are
- Product Leader: 5-10+ years of B2B product management or related experience at software technology companies, with 2+ years focused on a B2B analytics product
- Technical Understanding: Proven ability to comprehend and articulate complex data infrastructure concepts and strategic insights into market needs and customer pain points
- Customer Experience: Experience communicating and positioning value with customers
- GTM Mindset: Experience launching and growing adoption of products by driving GTM initiatives
- Exceptional Communication: Outstanding storytelling, writing, and presentation skills, capable of engaging both technical and business audiences
- Collaborative Spirit: Demonstrated ability to work cross-functionally, fostering collaboration and driving strategic alignment across diverse teams
- Program Management: Excellence in managing multiple projects and programs simultaneously, showcasing strong organizational skills, the ability to prioritize effectively, and maintain high-quality standards under tight deadlines
What the job involves
- As Senior Product Manager, you will help define and lead the vision and strategy for analytics, including launching new tools and features, driving cross-squad initiatives, and collaborating with the product lead and 2 other PMs on the team, and our CPO
- Based on your insight and expertise, you will identify, prioritize, and own strategic product initiatives
- You will learn about our key users across product, marketing, and data analytics, deeply understand their problems and needs, and then go the extra mile to define and launch innovations that address those problems with the broadest possible impact across the customer base
- Technical Fluency: Leverage your deep understanding of developer experience and software development to deliver solutions that delight our developer community
- Customer Empathy: Understand and analyze diverse needs from our customers, think strategically, and lead with data-driven decisions
- Decision Maker: Make the hard calls to make insightful decisions and nuanced tradeoffs, balancing numerous priorities and requests across multiple groups of external and internal stakeholders and customers, to accomplish great things
- Organic Leader: Be the champion to manage development timelines with transparency, consistent high quality, and iterative delivery that inspires the rest of the PM team to follow
- Versatility: Balance long-term growth, near-term wins, and execution
- Be excited to wear many hats as the company goes through hyper startup growth
- Drive Product Adoption: Collaborate with key stakeholders to craft and execute compelling marketing content and campaigns that drive product demand, adoption, and customer engagement
- Cross-functional Leadership: Serve as a hub of product and market knowledge, facilitating strategic alignment across product, sales, marketing, and customer success teams
- Product GTM: Spearhead product launches with meticulously planned go-to-market strategies, ensuring seamless orchestration and measurable impact
- Effective Communicator: Translate complex business use cases into actionable engineering specs conveying UI/UX requirements, prioritization, and definitions of success
Our take
As more customer data is created and consumed across more systems, touchpoints, and tools than ever before, it has become a universal need to connect these systems and data sources to drive personalization while respecting consumer privacy needs.
mParticle is a retail customer data platform that improves the way companies collect information on their customers. mParticle utilizes sophisticated algorithms and machine learning technology in order to help drive better customer interactions. The firm also provides a range of data analytics services, A/B testing, marketing, and data warehousing tools.
Big data analytics in retail is expected to reach a total market value in excess of $25.5 billion by 2028. To help capitalize on this, the company has sought several acquisitions, the most recent being AI startup Vidora and analytics provider Indicative.
It is also working on its product to reach larger clients. It recently launched a new toolkit that allows enterprises to gather data from across the customer lifecycle, as well as introducing Custom Access Roles to its platform. A direct sync with Snowflake also bolsters the platform's utility, with other data platforms including Google BigQuery, Amazon RedShift, and Microsoft Azure to be supported in the future.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 9 rounds)
Oct 2021
$150m
SERIES E
Mar 2020
$45m
SERIES D
Total funding: $303m
Company benefits
- Pawternity policy
- 401k
- Unlimited time off
- Bring your dog!
- Commuter program
- Flexible hours
- Healthy snacks
- Parental leave
- Remote first
Company values
- Optimize to Customer Value - Recognize that the truest measure of business success is our ability to create new customers and to create value for them. Lead with, and optimize for customer value
- Succeed as a team - Carry your weight, let go of ego, and prioritize team success over self-interest. Continually fight entitlement, as well as the behaviors and decisions that can lead to entitlement in order to optimize the output of the system as a whole
- Own it - Complacency is the real enemy, and the cure for complacency is self-reflection and taking action. Recognize that the meaning we assign to our experiences is in our control. Address the hard things head on, even though they are often the easiest to avoid
- Seek the truth (no sacred cows) - Operate with humility while striving for accuracy and objectivity. Get answers from the source rather than second hand information. Bring awareness to your intentions and intention to your decisions
- Find your flow - Be mindful, and create the conditions around you in order to do your best work. Manage your energy, and own your own karma
- Place Bets - Embrace uncertainty, and take action. The only sustainable advantage comes from learning faster; learning requires failure. This also requires us to prioritize relentlessly, and not spread ourselves too thin
Company HQ
Gramercy Park, New York, NY
Articles
Leadership
Michael Katz
(CEO)Previously Founder & President of interclick, before becoming CEO, and was on the Board of Directors for BrightLine and Adaptly. Current Mentor at Techstars alongside working at mParticle.
Andrew Katz
(CTO)Spent 4 years as a Software Engineer and then worked as CEO of mStyle for over 5 years. Co-founded interclick and worked at Yahoo! as VP of Engineering.
Share this job
View 7 more jobs at mParticle