Senior Technical Program Manager, Cloudflare

$147-206k

Salary applicable to Colorado, New York City, Washington and California based applicants only. + Equity for all locations

JIRA
Confluence
Expert level
Remote in US
Austin
San Francisco Bay Area
Cloudflare

Web performance and security platform

Open for applications

Cloudflare

Web performance and security platform

1001+ employees

B2BEnterpriseAnalyticsSaaSCyber Security

Open for applications

$147-206k

Salary applicable to Colorado, New York City, Washington and California based applicants only. + Equity for all locations

JIRA
Confluence
Expert level
Remote in US
Austin
San Francisco Bay Area

1001+ employees

B2BEnterpriseAnalyticsSaaSCyber Security

Company mission

Cloudflare's mission is to help build a better Internet that is bold and ambitious.

Role

Who you are

  • The ideal candidate is process driven but remains flexible and iterative, someone who loves to tackle new challenges, really enjoys bringing people together as a team, and driving them towards success
  • BS+ in Computer Science, Information Technology, Information Security or related field or equivalent experience
  • Knowledge of network architecture and working with infrastructure teams a plus
  • 10+ years experience in technical program management and a desire for continuous improvement
  • Proven track record on creating realistic project plans, managing dependencies, and overseeing execution to meet commitments and deliver with predictability
  • Excellent oral and written communication, proven track record of effective communication at various levels including executive level
  • Experience working with multiple time zones and multiple cross functional teams
  • Strong competency with Confluence, JIRA (admin-level experience strongly preferred), and various development methodologies (Agile, Waterfall, Kaizen, Scrum, etc)
  • Servant leader who has successfully gained authority with peers by demonstrating empathy, providing support and motivating others
  • Comfortable managing tight deadlines, changing priorities, and ambiguity

What the job involves

  • Cloudflare is seeking a highly skilled and self-motivated Technical Program Manager to lead and manage various company-wide initiatives and projects spanning multiple quarters and teams within Product Engineering
  • Your main responsibility will be to work cross functionally across product, engineering, design, marketing, security, billing, technical operations, infrastructure, legal, and more to build and execute on the overall strategy
  • You will play an active part in collecting requirements, setting up deliverables, reporting progress, managing stakeholder expectations, and working with various functions to deliver success
  • You will partner with various product and engineering counterparts to determine available options, manage stakeholder expectations, and execute against the roadmap
  • This job involves managing multiple stakeholders and accommodating teams dispersed across multiple time zones
  • You will be reporting into the Engineering Program Management Organization (PMO)
  • Understand technical requirements of assigned engineering programs
  • Effectively balance risk and achieve business objectives
  • Obtain clear requirements, plans, and decisions to proactively tackle critical gaps and mitigate risk
  • Drive creation and roll out of scalable processes to meet product and engineering team goals
  • Set up regular feedback cycles and ensure buy-in from contributors on program plan & roadmap
  • Provide regular status updates to stakeholders and senior management

Our take

Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with around 25 million global internet properties on its network.

Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.

This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.

The cloud infrastructure market reached $53 billion in 2022. While the Big 3 (Amazon, Microsoft, and Google) own 65% of the market, that still leaves billions of dollars left for companies such as Cloudflare. Its ambitious and successful work is likely to continue being a crucial feature of the web, but in 2023, placed it in the crosshairs of hackers looking to exploit its infrastructure. The beginning of 2024 saw Cloudflare vow to bolster its security and patch vulnerabilities.

Steph headshot

Steph

Company Specialist

Insights

Led by a woman

Few candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Minimum 8 weeks of paid parental leave
  • Equal opportunity employer
  • Unlimited paid time off policy
  • Work from home opportunities
  • Medical, Dental & Vision Insurance
  • Life Insurance, Disability Insurance
  • 401(k) plans
  • Family planning and fertility program
  • Gym discounts
  • Commuter Benefits Program

Company values

  • Principled - We create our products and features with a global mindset and democratize important and innovative technologies that drive adoption of the latest standards
  • Curious - Our team is made up of pioneering innovators that approach new challenges with interest and a desire to learn
  • Transparent - We hold ourselves accountable when we make mistakes—and we do everything we can to learn from them

Company HQ

China Basin, San Francisco, CA

Founders

Lee Holloway

(Lead Engineer)

Lee started their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.

Michelle Zatlyn

(President & COO)

Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.

Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare as CEO in March 2009.

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