Sales Engineer, Dialpad

• We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic
• Minimum 3 to 5 years of customer-facing experience working as either a Solution Architect, Sales Engineer, Implementation Engineer, Solutions Consultant, or similar roles
• A technical curiosity and excitement about delivering a technology solution that makes work better
• Dabbles in scripting languages such as JavaScript and Python
• Strong written and verbal communication skills, as well as interpersonal skills, with a focus on rapport-building, listening, and questioning skills

• As a Sales Engineer, you’ll own running demos and proof of concepts, including the gathering of success criteria, system configuration, admin training, user training, and troubleshooting
• You’ll work closely with Account Executives to identify key customer requirements and present Dialpad solutions that meet those requirements
• You’ll possess an in-depth knowledge of Dialpad’s products and services, relating this knowledge in a way that is understandable to non-technical customers
• This position reports to our Manager, Sales Engineering - Partners, with preferred working hours dependent on the location of the Sales team
• Dialpad’s Sales Engineers will contribute to our Sales team by building technical relationships with prospects, delivering compelling product demonstrations, and running high-touch proof of concepts
• In this role, our Sales Engineers will help businesses solve complex communications problems felt by everyone around the world
• Dialpad’s Sales Engineering team plays an essential role in providing pre-sales technical support for all Dialpad products and services
• This team aligns closely with Sales, Product, Engineering, Customer Success, and Support, as well as all levels of management on customer accounts
• This role will require 50% travel
• Own product demonstrations and deliver high-touch proof of concepts
• Learn the many technical tools the Sales Engineering team uses to test network environments
• Complete a Sales Engineering Demo Certification
• Partner with the Sales team throughout the entire sales process

• Company stock options
• Continued education stipend
• Cell phone, home internet, and gym membership stipend
• Work from home opportunities
• 100% paid medical, dental, and vision plan
• Catered lunches, free snacks & drinks

Total funding: $450m

Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.