Strategy & Insights Manager, Multiverse

£50-60k

SQL
Tableau
Excel
Senior level
London

1-5 days a week in office

Multiverse

Providing equitable access to economic opportunity for everyone.

Job no longer available

Multiverse

Providing equitable access to economic opportunity for everyone.

501-1000 employees

B2CB2BMarketplaceEducationRecruitmentTrainingSocial Impact

Job no longer available

£50-60k

SQL
Tableau
Excel
Senior level
London

1-5 days a week in office

501-1000 employees

B2CB2BMarketplaceEducationRecruitmentTrainingSocial Impact

Company mission

Multiverse's goal is to break the expensive barrier between education and employment that is holding back companies and people.

Role

Who you are

  • 5+ years of professional work experience; including project management or similar
  • You have a background in building data reporting infrastructures including producing insights reports of senior stakeholders to aid process improvement
  • You have significant experience working with Tableau
  • You are results orientated with a data-driven approach. You’re comfortable using data to drive decision making and hold people accountable and achieve outstanding results
  • You embody strong problem solving skills with resilience and determination to deliver results
  • You’re an experienced project manager with the ability to influence others and drive aligned to achieved shared goals, within deadlines
  • You have an interest in and perhaps some knowledge of emerging analytics trends (e.g. AI-enhancements)
  • You are energised by uncovering the root-cause of complex challenges and have meticulous attention to detail
  • You’re comfortable working autonomously

What the job involves

  • The Strategy & Insights Manager will be an individual contributor
  • They will be performing analysis on data from various sources to produce recommendations shared across the business; should be comfortable leading cross-functional initiatives and projects
  • Define the structure through which we gather feedback and insights from our Apprentice, Customer and Coach support team to influence and inform decision making on the direction of the Multiverse experience
  • Continuously improve the accuracy and real-time nature of the feedback we gather through this team
  • Regularly produce action oriented insights which provide a holistic view of stakeholder sentiment, challenges and opportunities for improvement and work closely with the Director of Support Operations to share with key stakeholders
  • Influence decision making via your insights to ensure the implementation of key process improvements and enablement of the support team
  • Work to ensure robust action plans are in place either within relevant teams or by acting as a project manager yourself based on the insights you share. Drive accountability and ownership to ensure we’re actioning
  • Own the end to end implementation of solutions for some insights shared, acting as a cross functional project manager to align teams, stakeholders and timelines on an action-oriented solution driving impactful outcomes

Salary benchmarks

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

In today's tech-driven workplace, skills like digital marketing, software engineering, product design, and data analysis are pivotal. Traditional pathways to acquiring these skills are evolving, with coding schools like Makers Academy challenging the necessity of a formal Computer Science degree.

Recognizing the need for inclusive pathways, apprenticeships have gained prominence, spurred by government mandates like the 2016 levy. Multiverse (formerly WhiteHat) exemplifies this shift, offering opportunities for all to reskill and thrive in the tech industry.

Embracing a mission of accessibility and innovation, Multiverse's recent strategic moves, including acquiring Californian AI firm, Searchlight and attracting top-tier talent, underscores its commitment to excellence. Partnering with industry giants like Google and Facebook, Multiverse is driving transformative change, democratizing access to tech education.

Insights

Rocket List 2021
Top investors

Many candidates hear
back within 2 weeks

58% female employees

96% employee growth in 12 months

Company

Employee endorsements

Opportunities to learn

"Whether that's the content in the course you are teaching of which you're developing a deeper understanding, weekly CPD (continuous professional..."

Funding (last 2 of 5 rounds)

Jun 2022

$220m

SERIES D

Sep 2021

$130m

SERIES C

Total funding: $414m

Company benefits

  • Equity - every Multiverse has ownership in the business through equity options
  • Quarterly M-Powered Days to refresh and recharge
  • End of Year Company Shut Down
  • 27 days holiday, plus 1 life event day and 2 volunteer days
  • Hybrid & remote working - weekly or monthly visits to the London Office
  • Team fun - weekly socials and regular offsite events
  • A focus on wellbeing with access to Spill therapy support, an Employee Assistance Programme and an internal Wellbeing working group.
  • We've got your health covered with private health insurance with Bupa, a medical cash back scheme with Medicash and Life Insurance with YuLife.
  • Dependency leave, enhanced Maternity & Secondary Parental Leave

Company values

  • We believe in equality of opportunity
  • We treat others as we want to be treated
  • We adopt an owner mentality
  • Development is at our core
  • We make decisions based on facts and logic
  • We don’t take ourselves too seriously

Company HQ

Paddington, London, UK

Founders

Prior to founding Multiverse, Euan was the UK CEO of Sarina Russo Group, an employment and training provider with more than 1,500 staff worldwide and a turnover exceeding £100 million.


People progressing

Peppa is VP of Go-To-Market, UK&I. She joined Multiverse as an Account Executive in the Go To Market Team and was promoted to Regional Director within 7 months, then progressed to Area Vice President.

Diversity & Inclusion at Multiverse

Siobhan Randell headshot

Siobhan Randell (Director of Diversity, Equity and Inclusion)

  • We want to be a leader in Diversity, Equity & Inclusion (DEI), so we’re working hard to drive the change we want to see in the world, inside Multiverse.
  • Everything we do in the DEI space is undertaken with the goal of being representative of the geographies in which we operate – and our apprentice community. Gender diversity has been a long-term challenge for the tech world. We're proud that 55% of our UK Team identify as women, this increases to 64% of our Global Leadership Team (director level and above). We're also proud of our thriving LGBTQQIAAP community, comprising 11% of our UK Team.
  • We're committed to improving the diversity of our workforce, at all levels. We continue to invest in early talent through our in-house apprenticeship scheme – something we know is a fantastic route into our organization for exceptional talent from a diversity of backgrounds.
  • Last year we identified improving the diversity of our Global Leadership Team (director level+) internally as an area of focus. Steps that we took included introducing robust DEI monitoring processes, rolling out Inclusive Recruitment Training to all staff involved in the hiring, and launching our first internal, Global Leadership Accelerator program.
  • We’re proud that in the last 12 months, the representation of colleagues from ethnic minority backgrounds at director+ levels, globally, has increased from 6% to 19%. This is good progress but we still have work to do and are committed to building a leadership team that is representative of our colleagues and of the communities we serve.

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