• 16+ years experience with 14+ relevant experience in Sales Operations supporting a mid-to-large scale multi-geographical sales organization
• Demonstrated ability to define, refine, and implement sales processes, procedures, and policies
• Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable insights, deliverables, messages, and proposals
• Experience using Salesforce.com, Tableau, Anaplan, and DWH, including data integrations and implementations
• Experience leading the development of segmentation models and GTM strategies
• Proven success leading and managing Annual Planning (territories, quota, headcount)
• Experience developing and implementing metrics to effectively measure and monitor sales performance and productivity improvements
• Deep experience in prioritization of deliverable and tasks
• Strong problem solving and collaboration skills, a motivated self-starter that is proactive and action-oriented
• Sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
• Experience rapidly growing an organization and attracting, hiring, and maintaining top talent
• Strong written and verbal communication skills, with a track record of presenting to senior leaders
• The ability to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly

Desirable

• The Global GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives
• Within this, the Global Sales, Strategy & Operations organization is at the forefront of driving revenue and growth
• You will partner with senior Sales leadership and the broader Sales team to drive the overall productivity and effectiveness of the mid market segment
• Responsibilities include go-to-market design, resource planning, quota setting and management, sales process optimization and business analytics
• You will also partner with key cross-functional stakeholders, including Finance & Strategy, Functional Sales Operations, Global Systems & Processes, and the Strategy Planning and Insights team to streamline and optimize our internal processes and deliverables (monthly business reviews, weekly forecasting calls, target setting and planning)
• Be a strategic business partner to the Regional business providing perspective and help the Region achieving its business objectives
• Manage and support global forecasting, pipeline analysis, annual planning, and sales cadence
• Collaborate effectively with internal stakeholders, cross-functional teams, and external vendors to solve problems, implement new reporting and planning solutions, create operational efficiencies, and deliver successfully against high organizational standards
• Be a strong leader, and draw upon solid analytical, critical thinking, and problem solving skills to effectively manage the global sales cadence
• Have experience developing dashboards and operational metrics in a constantly evolving sales organization and defining systems and processes to support the rapid growth of Stripe
• Revenue metrics development, cadence management, organizational process design, productivity measurements, operational activity reporting, and global alignment of metrics
• Reporting: Ensure accurate reporting across the organization, including existing and future headcount, revenue, pipeline, and other metrics as required
• Analytics: Execute vision to develop and manage a worldwide dashboard, encompassing key metrics to be reviewed with senior leaders of Stripe
• ROI: Provide a ROI metric assessment of all projects completed by this organization, providing feedback on each major initiative completed
• Assist key stakeholders in assessing headcount current and future needs
• Lead efforts to standardize and/or evaluate ad-hoc processes around organizational cadence
• Drive efficiencies which lead to tangible ROI on projects completed
• Drive the strategic discussions on YoY or in-year GTM changes and provide recommendations aligned
• Manage a small team of S&O Business partners to support the Solution Architects global leadership team