Senior Operations and Impact Manager, Virgin

• Experience managing the operations of an organisation (ideally with knowledge of charitable entities), providing expertise and leadership across key operations specialisms, including board management, governance & compliance, legal, due diligence, data management and safeguarding
• Experience of working in a fast paced environment, managing multiple priorities and responding to and managing change
• Experience of turning complex information into easy to understand briefing notes and high quality presentations
• Experience in developing and implementing impact measurement and evaluation frameworks
• Strong delivery and project management experience
• Experience of operating at a strategic level as well as in the detail
• The ability to influence and support decision making at a leadership level

• Support the Operations Director in the effective running of all Virgin Unite entities
• Build strong working relationships across the Virgin Unite team, Virgin Management teams and third parties
• Ensure Virgin Unite has fit for purpose contracts and agreements to suit the needs of the organisation and its priorities
• Responsible for Virgin Unite’s Salesforce System development and administration
• Lead on the delivery of special projects and intiatives as requested by the Operations Director
• Responsible for the Virgin Unite annual planning process, liaising closely with team members to translate strategic objectives and priorities into an effective operational plan
• Ensure continued focus on strategic priorities, the achievement and refinement of Objectives and Key Results (OKRs) and impact measurement
• Track performance and update the Virgin Unite Leadership Team on progress and priorities
• Manage data across all of Virgin Unite and related charitable entities, to ensure it is captured, analysed and communicated effectively, utilising Salesforce
• Work with the Operations Director to map out high priority initiatives and create and lead on the delivery of an impact and leverage plan
• Manage and develop on-going impact measurement framework and platfom
• Lead on the tracking of leverage, working with relationship managers and data across Salesforce, and communicating impact in an accurate, robust and understandable way
• Lead on the writing and development of the Virgin Unite annual report and submission to the charity commission, co-ordinating content across multiple teams and stakeholders
• Manage and maintain the risk register for the organisation and Virgin Unite’s related charitable entities
• Lead Virgin Unite’s operations and activities globally, embedding and applying all relevant local charitable and commercial legislation

• Closing date: 19 April 2024

• Flexible working: What hours are you at your best? Do you thrive in the office or at home? Whatever floats your boat, we say you do you.
• Unlimited leave: Yup, you read that right. You have a life outside of work to enjoy and we know it. Feel free to put your wellbeing first and take the time you need.
• Health benefits: We offer full health benefits for you and your family, including private health insurance, top-tier dental care, 360 degree health assessments, access to a 24/7 digital GP, cycle to work schemes, fertility support and more.

Virgin, a globally recognised and respected brand, was founded on the principle of changing business for good. The Virgin Group spans 40+ companies in sectors such as travel, health, music, telecommunications, and finance.