GTM Strategy & Operations Manager, Kong
$120-145k
Microservice API gateway
Job no longer available
Microservice API gateway
501-1000 employees
Job no longer available
$120-145k
501-1000 employees
Company mission
To build the nervous system that will safely and reliably connect all of humankind!
Role
Who you are
- We are seeking a dedicated GTM Strategy & Operations Manager with a proven track record in top-of-funnel recurring revenue cycle, ideally with experience in open source or similar enterprise software environments
- This position is perfect for an operating specialist or Sr. analyst/ strategist who has contributed to building and implementing top of funnel strategies to increase volume, drive velocity and improve conversion rate for early-stage enterprise products in an entrepreneurial setting
- Experience with SFDC (Sales Cloud, CPQ), Clari, Outreach, Zoominfo and similar tools
- Demonstrable competence with Google G-Suite tools
- Excellent quantitative and analytical skills, a data-driven mindset
- Strong customer service attitude, ability to work independently and in a fast-paced environment
- Excellent written and communication skills
- 3-5 year relevant business experience
- A team player who works well in a collaborative environment
- BA/BS in a quantitative field, MBA or related graduate degree a plus
- If you don’t meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different roles at Kong
What the job involves
- The GTM Strategy & Operations Manager will play a critical role in ensuring a healthy demand generation, attraction and conversion by providing operational and strategic support to SDR and Marketing team
- Lead annual SDR GTM planning process to include fiscal year/long-range modeling, investment ROI analysis, headcount planning, quota and capacity setting, territory planning
- Partner with leadership to design and implement the SDR GTM structure, segmentation and coverage model
- In partnership with SDR and Marketing, provide visibility and performance tracking on the health of business, lead funnel monitoring, SDR efficiency and productivity key performance metrics via business intelligence applications
- Lead execution of the top-of-funnel operating cadence globally supporting management inspection throughout the lead/ contact to opportunity and mid-sales stage life cycle across SDR and Sales organization
- Support SDR leadership with content preparation for key management reporting needs to include but not limited to Quarterly Business Reviews
- Drive CRM accuracy, lead & pipeline analytics, forecasting and ad hoc regional reporting requirements
- Ensure efficient lead/ outbound velocity and monitor lead management processes, make recommendations on process improvement initiatives regarding lead routing, lead execution, outbound initiatives and campaigns, etc
- Participate in regular meetings with Marketing, Sales, Finance and various other teams to assist in addressing issues, building plans and driving change management
- When requested, assess inquiries directed to the VP of SDR, determine the proper course of action and delegate to the appropriate individual to manage
- Ensure all Sales Leadership team issues are addressed properly, efficiently and judiciously, and keep track of progress until resolved
- Any additional tasks required by the manager
Our take
Kong provides a cutting-edge API and service lifecycle management platform tailored for modern architectures, such as microservices, containers, cloud, and serverless environments. With a focus on flexibility, scalability, speed, and performance, Kong allows developers and Global 5000 enterprises to securely connect and orchestrate microservice APIs for today's sophisticated applications.
The core products offered by Kong include Kong, an open-source API and Microservices management solution Galileo, a platform for API analytics and debugging; Gelato, a platform for creating developed portals for PIs and Microservices; and API Marketplace, a hub for discovering and publishing cloud APIs. Additionally, the recent introduction of a new collection of AI plug-ins in Kong Gateway 3.6 enhances the platform's capabilities further, reinforcing its commitment to innovation and advancement.
In pursuit of growth, the company is prioritizing expanding its marketing efforts, bolstering its customer service team, and accelerating product development. By focusing on these key areas, Kong aims to continue providing unparalleled solutions and support to its ever-expanding user base in the rapidly evolving landscape of modern application development.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
23% female employees
2% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2021
$100m
SERIES D
Mar 2019
$43m
SERIES C
Total funding: $169.1m
Company benefits
- Flexible time off: Take time to take care of yourself and the things that matter most
- Stock options: We want you to share in our success. That's why stock options are offered to most Kongers
- U-First Fridays: Get 4 hours a month for continuous learning with a book, podcast, or course of your choice
- Virtual events: Stay connected with Donut chats, trivia, fitness challenges, guided meditations, and more
- Dedicated unplug days: Silence those notifications. Enjoy some well-deserved long weekend where the entire team unplugs
- Home office stipend: Build a home office environment tailored to support your productivity
Company values
- Global: Be inclusive. We work together from anywhere to achieve our common goals. Our differences make us stronger
- Real: Be authentic. We are genuine, principled and confident without arrogance. Show respect and kindness, especially in tough moments
- Unstoppable: Be relentlessly resourceful. We work with purpose, obsession and grit. It takes muscle to do hard things and doing hard things build muscle
- Champions: Be customer obsessed. We care. Customers are everything, we put them at the center of everything you do. We are all empowered to make an impact
- Explorers: Be curious. We value ideas over hierarchy. Never accept the status quo. We make bold bets, fail, and learn everyday. There is always a way
- Own it: Be an owner. We are drivers not passengers and own the quality and outcomes of our work
Company HQ
The East Cut, San Francisco, CA
Articles
Founders
Augusto Marietti
(CEO)Previously founded Mashape API Marketplace. Before Mashape, Augusto was an SF homeless immigrant from Italy.
Janet Phillips
(Vice President of People)Previously Director at SonicWALL for 5 years and Senior Director at Symantec for 7 years.
Marco Palladino
(CTO)Previously co-founded MemboxX, an online service for storing documents and small pieces of personal data.
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