Senior Software Engineer, Replicant

• 5+ years of software development experience in ML infra, ML tooling, or products with ML usage
• Preferred if experienced with the ML ecosystem (python, pytorch, faiss, elastic search)
• Excellent communication skills and a vivid imagination
• Passion about engineering and team culture
• You love tackling ambiguous technical problems and developing solutions to problems with significant impact
• You are an independent thinker and like to own and solve complex problems
• You are interested in exploring the nuance and aesthetic of conversations

• The Machine Learning team is seeking a Senior Software Engineer to join our ML platform effort. Our ML platform serves as the runtime for our Conversational AI stack (LLM, NLU, DST, Dialog Policy Learning, Knowledge Graph, NLG) and enables the development of conversational AI products (chatbots and new products)
• Innovate, build, and deliver the latest Conversational AI architecture with enterprise-grade quality code on our ML platform
• Develop, maintain and scale our ML platform to ensure efficiency and reliability
• Help set the team's strategic direction, cultivating an environment that encourages innovation and professional growth
• Actively engaging in all aspects of development, from ideation and experimentation to implementation and deployment
• Collaborating with various teams and product managers to develop and implement ML based solutions, ensuring performance optimization and alignment with broader business goals

• Company Equity
• Health insurance
• Remote-friendly
• Frequent offsites
• Unlimited vacation
• Sabbatical program
• Equipment stipend
• Wellness stipend

Total funding: $120m

Whilst automation and AI are being applied to industries across the world, customers must still endure long waits and inconsistent service from telecommunication services. In addition to this, customer service agents must answer the same repetitive questions hundreds of times every day, which is both expensive and inefficient. Replicant uses neural networks to provide completely autonomous call center technology, that aims to provide intelligent and human-like alternatives to customer service agents.