Senior People Operations Manager, Ironclad
$150-170k
+ Equity
Enterprise software for managing contracts
Open for applications
Enterprise software for managing contracts
501-1000 employees
Open for applications
$150-170k
+ Equity
501-1000 employees
Company mission
To power the world’s contracts.
Role
Who you are
- Experience working across mid-market People tech solutions, such as BambooHR, Paylocity, Lattice, etc
- Customer support mindset with the ability to manage high pressure/emotional situations while maintaining empathy and professionalism
- Strong analytical skills and proficiency in using Excel and/or G-Sheets to drive insights and support the business in making informed decisions
- Understanding of compliance requirements across People-related fields, such as PII, compensation, leaves of absence, etc. and the ability to research and follow changes in the compliance landscape
- Excellent communication and presentation skills (written and verbal) and the ability to convey complex ideas clearly and concisely
- Demonstrated experience partnering across departments and teams on roadmap planning & execution; ability to identify priorities, multi-task, meet deadlines and change course quickly
- 4-6 years of experience in the People Operations space
What the job involves
- As the Senior People Operations Manager in San Francisco, you’ll be partnering across the People team and other G&A functions to ensure that our systems and ways of work are supporting the needs of our stakeholders.
- From overseeing our People tech stack to surfacing data needs and insights across the employee lifecycle, you will be a key resource within the G&A function to help continue to build out Ironclad’s foundational infrastructure as we tackle the next stage of growth domestically and internationally
- Collaborate across the People team and IT to optimize and enhance our existing tech stack to support continued growth and efficiency
- Build processes and documentation to facilitate decision-making and tracking while adhering to our existing policies and procedures
- Partner across the business and with the recruiting team to support immigration needs in the hiring process and manage ongoing immigration cases in conjunction with our immigration counsel
- Participate in Cladiator support channels while collaborating with other internal service organizations to enhance the support model and monitor key support metrics
- Oversee and maintain relationships with international PEO to enable international expansion in a thoughtful and strategic manner
- Run analyses leveraging People data to drive insights/inform decision making at both the company level and department level, partnering with People Business Partners and People Programs
- Partner closely with Data Engineering and Business Intelligence to provide the supporting People data for broader team analyses and projects
- Drive and participate in compliance audits and filings, partnering closely with the broader People Operations team
- Track and report against team and department level goals and deliverables, supporting metrics and progress readouts
Our take
Business contracting is often inefficient and messy, with approvals required from various stakeholders and many processes still paper-based. Ironclad is a platform that digitises, automates, and streamlines contract workflows, allowing legal teams to focus on legal work rather than paperwork. Ironclad’s platform features collaborative tools that facilitate business operations and extract and catalog contract metadata, making information easier to access and act upon. Its enterprise customers include Dropbox, Mastercard, Pixar, Fox, and L’Oréal.
Despite its success, Ironclad faces competition in the $3 billion contract lifecycle management industry from major players like DocuSign and emerging ones like Contractbook. The company recently announced Ironclad Signature, marking its entry into the $25 billion eSignature market. The new feature speeds up the signature process by an estimated 80% and provides summaries and approval histories to users. This new tool is expected to strengthen Ironclad's position in the sell-side contract lifecycle management market.
Additionally, Ironclad introduced value-based pricing, charging only for completed, signed agreements, unlike other providers who charge for every signature packet sent out. Ironclad, backed by investors like Accel, Sequoia, Y Combinator, and BOND, remains committed to innovating and maintaining its leadership in the contract lifecycle management space.
Kirsty
Company Specialist
Insights
Company
Funding (last 2 of 7 rounds)
Jan 2022
$150m
SERIES E
Dec 2020
$100m
SERIES D
Total funding: $334.1m
Company benefits
- Dental, and vision insurance
- 401K
- Wellness reimbursement
- Flexible vacation policy
- Generous parental leave for both primary and secondary caregivers
- Work from home opportunities
- Health insurance
Company values
- Intent
- Empathy
- Drive
- Integrity
Company HQ
South Beach, San Francisco, CA
Articles
Leadership
Cai GoGwilt
(CTO & Chief Architect)Studied HSPS at Cambridge, and Computer Science at MIT. Was a Summer Technology Analayst at Goldman Sachs. Worked as a Research Assistant at MIT. Was a Software Engineer at Palantir.
Jason Boehmig
(CEO)Former Corporate Lawyer at Fenwick and Professor of Law at the University of Notre Dame before founding Ironclad in 2014.
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