Director of Software Engineering, Salesforce
Generative AI
$223-372.9k
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$223-372.9k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Strong technical expertise in Generative AI, particularly with RAG systems and Agentic workflows that use large language models
- Proven ability to design and architect complex, high-performance systems that support AI workloads
- Demonstrated experience in managing and growing impactful engineering teams in fast-paced environments
- Excellent communication and leadership skills, with the ability to inspire and motivate a team
- A proven track record of successfully mentoring engineers and fostering their career development
- Strong understanding of AI and machine learning concepts, including experience with LLMs, retrieval-augmented generation, and agent-based systems
- Familiarity with the ML lifecycle, including model training, deployment, inferencing, and the challenges associated with scaling AI products
- Experience working with AI-related infrastructure on cloud platforms (e.g., AWS, GCP, Azure) and managing the complexities of large-scale data pipelines and inferencing systems
- Thrive in a fast-moving startup environment with constantly evolving priorities and tight deadlines
- Strong sense of ownership, with a bias for action and a focus on delivering results quickly and efficiently
- Willingness to be hands-on when necessary, making technical contributions alongside the engineering team
What the job involves
- We are looking for a dynamic and technically proficient Software Engineering Director to lead the development of our Generative AI (GenAI) platform, which focuses on Agentic workflows and Retrieval-Augmented Generation (RAG) systems
- This is a great opportunity to work on next-generation AI products that integrate large-scale language models, sophisticated retrieval systems, and AI agent frameworks! As the Software Engineering Director, you will lead a team of engineers to build, scale, and optimize an AI-driven platform, while fostering a culture of innovation and technical excellence
- Lead a talented team of software engineers to build and maintain AI systems that support Agentic and RAG workflows
- Mentor engineers, providing technical guidance and fostering professional growth with a passion for team and team members’ success
- Attract, hire, and retain top-tier engineering talent while promoting an environment of collaboration, continuous learning, and high performance
- Conduct regular performance evaluations, offer continuous feedback, and support the professional development of team members
- Guide your team in exploring new technologies, models, and approaches that enhance the Agentic and RAG capabilities of the platform
- Collaborate with product managers, data scientists, and AI researchers to define the product roadmap and align technical initiatives with business objectives
- Drive the development and deployment of AI features and architecture, ensuring that they are well-integrated into the product and contribute to customer value
- Lead the development of prototypes and rapid experimentation to evaluate new algorithms, models, or approaches, balancing time-to-market with long-term technical investments
- Own project delivery timelines, ensuring that engineering deliverables are met while managing the balance between technical debt, proactive risk mitigation, and product innovation
- Occasionally chipping in to development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product as well as to keep your technical skill sharp
- Ensure the team follows best practices in software development, including CI/CD, automated testing, version control, and deployment pipelines
- Establish monitoring and logging infrastructure to ensure the system is highly observable, enabling efficient debugging and diagnosis of issues in AI Agentic workflows
- Daily management of stand-ups as the Scrum Master for engineering teams as well as ensuring the team has clear, understandable priorities and can lead multi-functional handoff discussions
- Implement frameworks and tools to track the performance and accuracy of AI models, including those used in RAG systems
- Drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners, researchers, engineers, and customer success teams
- Clearly communicate the technical challenges, progress, and achievements of the engineering team to non-technical stakeholders
- Work closely with the leadership team to influence and shape the strategic direction of the product from a technical standpoint
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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