Senior Executive Assistant, Gusto
Legal & Compliance
$119-140k
1-2 days a week in office
Automated payroll, benefits & HR platform
Open for applications
Automated payroll, benefits & HR platform
1001+ employees
Open for applications
$119-140k
1-2 days a week in office
1001+ employees
Company mission
To create a world where work empowers a better life.
Role
Who you are
- 5+ years of direct administrative experience supporting one or more C-Level executives or General Managers of a Division. Ideally, the organization the executive managed was 200+ people, and previous EA work involved working with multiple departments in a large (1,000+) organization
- Career EA who loves the profession and wants to stay an EA for the long term
- Demonstrated ability to own large x-functional projects and scheduling from end to end, ideally with visibility to an executive team, board of directors, and external parties
- Experience organizing (in-person, remote, and hybrid) team events with ~30 Attendees, such as an executive offsite
- Demonstrated ability to organize complex travel schedules with many moving parts, including multiple briefings in one day, managing multiple stakeholders, etc
- Experience supporting a Legal & Compliance team is a plus
- Organized and detail-oriented. Able to prioritize multiple assignments and stay calm under pressure, creating order out of chaos. The attention to detail bias must be an intrinsic mindset, and it will be connected to a strong desire to optimize and make things better. The ideal candidate will derive tremendous joy from improving something and crafting the details
- Structured Thinking, Structured Mindset. Must have developed a highly structured and efficient means of managing one’s own time, plus have the ability to explain this structure. The foundation should be based on intentional and deliberate prioritization
- Intellectual curiosity to discover new ways to make things better. This should manifest as a character trait, and include a compulsion to improve things, find new ways of doing things, and drive a desire for lifelong learning. When facing a complex situation, your bias should be to break it down into bite-sized components. Relentless optimization and improvement drives you to learn new things and powers your attention to detail. This requires great memory, and also means that self-improvement is likely a big factor in your life (professionally and personally)
- Excellent Communication Skills. Ability to communicate the priorities of the team and leaders to others inside the organization, whether it is by written verbal, or group communications
- Confidentiality. Demonstrated ability to maintain complete confidentiality on all business matters, including examples when this resulted in tension
- Excellence with major productivity suites, especially Google Apps, as well as a demonstrated ability to pick up new tools, evaluate them, weigh the pros/cons, and optimize one’s work style. (We use Asana here at Gusto)
- Natural ability to connect the dots on different ways of working, communicating, and collaborating. The right candidate will have high EQ, read people well, and have a warmth about them when working with people they know well, and also don’t know well. They should put people at ease, especially more junior members of the organization
- Attributes others will have said about you: Organized, methodical, constantly learning new things, high attention to detail, great memory, calm under pressure, easy to work with, deliberate & intentional with their actions, precise, level headed, calm and collected, cares about the details, crafts their work, helpful, self-starter, solutions-oriented
What the job involves
- The Legal & Compliance (L&C) Executive Assistant provides administrative and operations support to leaders at Gusto.
- They will be the primary Executive Assistant to 2-3 leaders within the L&C Team and contribute to the success of the broader organization through collaboration with key partners and other Executive Operations teammates.
- This person will bring structure and coordination, provide calendar and meeting management, and impact team morale through community and events
- The Executive Operations Team at Gusto is a “glue function” that keeps the operations of each team running smoothly.
- They partner with cross-functional teams by building relationships, communicating and cascading information, and identifying solutions to gaps and inefficiencies.
- The Legal & Compliance Executive Operations Partner will be tied functionally to the Legal & Compliance Team. They will have the unique ability to influence and impact all Gusties (Gusto Employees), Gustomers (Gusto Customers), and be part of scaling the entire organization in this role
- Operational Excellence: Implements and maintains operational systems and processes to enhance the effectiveness of the team
- Calendar Support: Organizes, coordinates, and schedules meetings and events in a strategic and proactive way to reduce conflicts and increase leadership effectiveness
- Meeting Management: Partners with leaders to build team cadences and support day-to-day meetings through notes, presentations, tracking action items, and keeping the team on track to progress
- Travel Planner: Booking and arranging flights, hotels, and transportation
- Gifted communicator: Communicates clearly both verbally and in writing with the leads being supported, peers on the ExecOps team, and cross-functional partners
- Events and Community Building: Embodies Gusto Values while planning team off-sites, team-building events, and connecting the dots between different parts of the Gusto organization
- Special Projects and Functional Team Support: Identifies and takes on specific projects that will help improve the efficiency and effectiveness of the functional team supported. This can include annual planning meetings & project management tracking
- Relationship builder: You’ll be getting to know many employees across the organization, as well as many external vendors. Creating meaningful and memorable interactions should be natural to you, and something that is a source of excitement
- Trusted Partner: Uphold a strict level of confidentiality and discretion with all sensitive information
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 8 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.1m
Company benefits
- Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
- Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
- Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
- If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
- Celebrate 5 or 10 years at Gusto and take a month off to recharge
- Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries
Company values
- Embody a service mindset - Never stop advocating for the needs of others
- Dream big, then make it real - Be ambitious. Show and do, rather than tell and talk
- Be proud of the how - Ensure deep integrity in everything you do
- Embrace an ownership mentality - Take initiative to leave things better than you found them
- Debate then commit - Share openly, question respectfully, and once a decision is made, commit fully
Company HQ
Central Waterfront, San Francisco, CA
Articles
Leadership
Joshua Reeves
(CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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