• Experience working in a product analytics tool such as Amplitude, Mixpanel or Heap
• Prior experience and enthusiasm for building and maintaining data products in a BI tool (e.g. Tableau, Looker, Power BI)
• Experience building data models, preferably using dbt
• Ability to translate non-technical business requirements into technical solutions, and translate technical solutions to business outcomes
• Proven track record of building relationships and influencing others within and across immediate working groups
• Hands-on experience building data documentation and testing practices
• Comfortable being an early team member and navigating ambiguity
• Experience working with cloud based data warehouses like Google BigQuery, Redshift, or Snowflake
• 5 years of relevant experience
• 4+ years of experience in an Analyst or Data Science role
• Strong proficiency in SQL

Desirable

• As a Product Analyst for Calm’s B2B business you will be responsible for data products and analyses to support both external B2B customers as well as internal product and go-to-market teams.
• You will help drive quality analytics practices end-to-end: From building tracking plans for new product features, to delivering analysis-backed recommendations to B2B business leaders.
• Produce ad-hoc analyses on data across various sources (e.g. event streams, salesforce, application data), translating results into actionable summaries and recommendations
• Build and maintain operational dashboards in BI tools to enable internal partners to answer their most common questions
• Engineer data models for our production pipeline, which feed into high visibility dashboards critical for stakeholder decision-making
• Partner with product managers and engineers to develop tracking plans to ensure high quality data is available for performance measurement and analysis
• Serve as a bridge between Calm’s B2B product and go-to-market teams. For example, tying operational initiatives (e.g. marketing campaigns) to product outcomes (e.g. new users) and vice-versa
• Building a customer reporting dashboard to enable our Customer Success team to deliver trustworthy and insightful reports to our customers
• Supporting the end-to-end analytics needs for a new product launch: From ensuring required tracking is in place to presenting success metric readouts to product leadership
• Working closely with sales operations, finance and data engineering teams to build a company KPI dashboard for the B2B leadership team
• Partnering with Customer Success managers and data teams from B2B external customers to deliver high-value reporting products
• Your role will be critical to delivering the key data points and insights to decision makers, helping move the company forward