Commissions Analyst, Front

• 5+ years of high-tech company experience (SaaS/Cloud model preferred) in Finance or accounting with minimum 3 years’ experience as commissions administrator
• BS/BA in accounting, finance, economics, or other quantitative fields preferred
• Minimum of 2-3 years’ experience with Captivate IQ or similar compensation tool is required
• Very strong Microsoft Excel skills and passion for new technologies
• Experience with CRM/HRIS systems like Salesforce and Workday is preferred
• Excellent written and verbal communication skills
• A team player with a positive, “can do” attitude
• Ability to work independently and multi-task in a dynamic setting while maintaining accuracy and delivering against deadlines
• Motivated to work cross-functionally in a role which supports multiple business partners
• Superior analytical and strategic thinking abilities, with an unwavering attention to detail and a relentless drive for excellence
• Outstanding communication and interpersonal skills, with the ability to influence, negotiate, and build strong relationships with stakeholders at all organizational levels, including C-suite executives
• Mastery of sales compensation systems, with a proven ability to leverage technology for strategic advantage
• Highly adaptable, with a proven ability to thrive in a fast-paced, dynamic environment and manage multiple high-priority projects simultaneously

• Lead the implementation, administration and management of sales compensation plans globally
• Prepare and ensure accurate calculation of the monthly and quarterly commissions payout
• Distribute and track completeness of compensation plan sign-off from sales personnel to ensure compliance with company policies
• Point of contact for all commissions related questions and provide thorough and timely answers to the sales and sales management teams and maintain regular customer service
• Implement, administer and manage compensation plans in Captivate IQ
• Build documentation to effectively handle all commissions related processes
• Document approvals and other support materials for any adjustment that will result in changes to pay and assist in drafting policies and procedures around adjustments
• Maintain, document, and adhere to internal controls to ensure Sox and policy compliance
• Partner with Finance, HR, Sales, and other departments to ensure seamless execution and alignment of compensation plans across the organization
• Present regular reports and insights to executive leadership, providing actionable recommendations and strategic guidance on sales compensation design and execution matters
• Lead continuous improvement initiatives to streamline processes, enhance efficiency, and improve overall program effectiveness

• Flexible PTO
• 401(K) plan
• Parental Leave
• Volunteer time off
• Commuter benefits
• Wellness benefits
• Work from home opportunities
• Health insurance
• Equity
• Mental health support
• Family planning support

Total funding: $203.3m

When a business receives an email from a customer it can set off a chain of forwarded emails across the company, an inefficient process where information (and sales!) can easily get lost. Front exists to change this, consolidating all customer communications into a single shared inbox which can be accessed by teams of any size and completely eliminates the need for internal emails.