Social Media Specialist, Shift Technology

B2B

$65-85k

Plus your total rewards package will include additional components such as incentive pay, and equity

Mid level
Remote in US
Boston

More information about location

Shift Technology

AI-driven insurance fraud solution

Job no longer available

Shift Technology

AI-driven insurance fraud solution

501-1000 employees

B2BArtificial IntelligenceInternal toolsInsuranceAnalyticsSaaSAutomation

Job no longer available

$65-85k

Plus your total rewards package will include additional components such as incentive pay, and equity

Mid level
Remote in US
Boston

More information about location

501-1000 employees

B2BArtificial IntelligenceInternal toolsInsuranceAnalyticsSaaSAutomation

Company mission

To revolutionise the policyholder experience through wide-ranging products that apply AI and advanced data science to key insurance processes.

Role

Who you are

  • 3+ years of B2B social media experience (SaaS, enterprise technology preferred) including planning and managing content in a corporate, or agency setting
  • A self-starter attitude and eagerness to work in a global, fast-paced, high-growth environment
  • Excellent written and verbal communication skills
  • A thorough understanding of social media management and strategy
  • Familiarity with social media management tools and/or integrated marketing automation tools
  • Detail orientation
  • Ability to adapt strategies and tactics to meet changing business requirements

What the job involves

  • As Shift’s Social Media Specialist - B2B you will work closely with Corporate Communications and the larger Marketing organization to promote the company, its technology, and its thought leaders via our core social media outlets
  • In addition, you will evaluate and recommend additional platforms from which the company can share its message with customers
  • You will be an integral part of our strategy to grow our audience (insurance carriers), build brand awareness, and ultimately, boost sales using multiple social media channels
  • This position reports to the Head of Corporate Communications
  • Benchmark Shift’s current social media efforts individually and relative to peers and competitors
  • Define and track the KPIs that will showcase what “Shift Social Success” looks like
  • Evaluate the appropriateness of additional social channels as relevant to meeting Shift’s business objectives and make relevant recommendations
  • Develop reporting structure and timing that meets the needs of the larger marketing organization and the business overall
  • Coordinate with colleagues to understand which initiatives and campaigns will benefit from social media support
  • Make content recommendations based on target channels
  • Manage the social media publication calendar to ensure appropriate frequency and variety of content
  • Lead social media content creation including drafting of posts and managing image design
  • Ensure social content adheres to brand and style guidelines, and industry best practices
  • Monitor Shift inbound/linking/mentions and competitor social channels

Our take

The global insurtech market is projected to grow substantially given the increased demand for insurance service digitisation, projected market expansion, and developments in technology that have made it easier to buy and process claims. Insurtech helps create new avenues that large insurance companies have less incentive to pursue, such as offering social insurance and customised policies for clients.

In January 2021, Shift Technology introduced the Shift Insurance Suite to help the insurance industry apply AI-based decision automation and optimisation technology solutions. This addresses critical processes across the insurance policy lifecycle, as well as helps insurers to achieve faster, more accurate claims and policy resolutions.

Shift Technology is focusing on continuous deployment in the UK and the US, whilst exploring opportunities in Singapore, as it attempts to become an international player in the market. However, it must stave off a number of major competitors to do so, including Quantemplate, Slice and Neos.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

-1% employee growth in 12 months

Company

Funding (last 2 of 7 rounds)

May 2021

$220m

SERIES D

Mar 2019

$58.4m

SERIES C

Total funding: $318.2m

Company benefits

  • Flexible remote and hybrid working options
  • Competitive Salary and a variable component tied to personal and company performance
  • Company equity
  • Generous PTO and paid holidays
  • Parental leave opportunities
  • Extensive mental health benefits provided via our global Employee Assistance Program
  • Paid volunteering time - 16 hours annually

Company values

  • We trust talent - We value experience and potential. Whether you’re a recent graduate or a mid-career professional, we’re interested in what you’ve done, but even more interested in what you will do to contribute to the future of insurance with Shift.
  • We are stronger together - We’re a team with diverse backgrounds, experiences, and stories. We count on each other to help solve difficult problems and deliver the best for our clients–together.
  • We focus on what matters to our customers - Big ideas are great. Big ideas that contribute to achieving big goals are even better. We focus on doing what it takes to enable our customers to serve their customers better. Because that’s when everybody wins.
  • We make it happen - The (not so) secret ingredient for Shift’s incredible growth and success? It’s our commitment to our teammates, our customers, and ourselves to go above and beyond–in large and small ways–to move the insurance industry forward.

Company HQ

Bercy, Paris, France

Articles

Leadership

Experience in fraud detection solution development for AXA in 2011, and as an FICC Strategist for Goldman Sachs in 2012.

PhD in machine learning from 2012-2016, and has been CSO since 2013.

David Durrleman

(Fellow Engineer)

Experience as a Fixed Income Strategist for Goldman Sachs between 2008-2013.

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